Data Analyst I - Glendale, AZ
About The Position
Credit Union West is hiring an entry-level Data Analyst to help the organization collect, interpret, and use data for strategic decision-making. The role works under the guidance of the Information Systems Manager and builds core skills in data sourcing, reporting, and governance. It supports organizational goals through accurate, useful data and a strong focus on service, integrity, and continuous improvement. The analyst collects, validates, and transforms data; develops expertise in business intelligence domains; supports system administration and database management; and creates dashboards and reports for operational and strategic decisions. The role also maintains data documentation, assists with testing and validation during system changes, responds to technology tickets, supports access and permission administration, and contributes to process improvement, data governance, compliance, and integration projects. The analyst collaborates across departments, protects confidential information, provides backup support as needed, and performs other duties as assigned.
Requirements
- Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Business Intelligence, or a related field preferred; an equivalent combination of education, training, certification, and relevant experience will be considered.
- 3–5 years of experience in data analysis, business analysis, or reporting; experience in a financial institution is preferred.
- Proficiency with data visualization and reporting tools such as Power BI, Tableau, Snowflake, or SSRS.
- Experience using SQL to query relational databases.
- Familiarity with data cleansing, transformation, and validation techniques.
- Excellent written and verbal communication skills and the ability to collaborate across technical and non-technical teams.
- Ability to communicate effectively and tactfully with employees and members, orally and in writing.
- Working knowledge of Microsoft Office, SharePoint, and collaborative tools such as Teams and Zoom.
- Functional knowledge of the Bank Secrecy Act and applicable federal laws, including the U.S. Patriot Act, Office of Foreign Assets Control, Anti-Money Laundering requirements, Right to Financial Privacy Act, and Bank Bribery Act.
- Ability to maintain working knowledge of the organization’s Employee Handbook and policies.
- Ability to live the credit union’s mission, vision, and core values and maintain confidentiality.
Nice To Haves
- Experience in data analysis, business analysis, or reporting within a financial institution.
- Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Business Intelligence, or a related field.
Responsibilities
- Collect, validate, and transform data from multiple systems and sources, ensuring accuracy, consistency, and usability.
- Develop subject matter expertise in data governance, data architecture, data quality, and lifecycle management.
- Support first-level system administration and database management, collaborating with stakeholders to align data outputs with organizational goals.
- Design and distribute actionable dashboards and reports for operational and strategic decisions.
- Maintain data dictionaries, reporting workflows, and documentation, and recommend improvements to reporting tools and visualizations.
- Monitor KPI integrity and assist with data testing and validation during platform updates and system implementations.
- Partner with internal teams to understand needs and provide data-driven solutions.
- Resolve Technology Services tickets related to reporting and systems, escalating as needed.
- Participate in technology access and administrative processes, enforce security policies, and maintain proper permissions.
- Support cross-departmental projects and adapt priorities to changing business needs.
- Identify process inefficiencies and improve data processes, documentation standards, and reporting efficiency.
- Develop and maintain procedures that support compliance with internal data governance policies and regulatory requirements.
- Contribute to project management activities for data and platform integrations, maintaining accuracy, documentation, and stakeholder communication.
- Provide backup support to other department areas as needed.
- Maintain confidentiality of systems, records, and sensitive data, and meet service standards, policies, and procedures.
- Perform other duties as assigned.
Benefits
- Full-time employees receive 100% paid health, dental, and vision insurance.
- Incentives of up to 10%.
- 401(k) plan with employer matching funds up to 5%.
- Profit sharing.
- Tuition reimbursement.
- Gym membership reimbursement.
- Paid holidays, vacation, and sick days.
- Credit Union West membership and discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
