Data Analyst and Innovation Specialist

Episcopal Community Services•Philadelphia, PA

2d•$65,000 - $73,000•Hybrid

About The Position

ECS is hiring a Data Analyst & Innovation Specialist (Impact & BI Lead) to go beyond dashboards and help shape how the organization thinks, learns, and improves. This role involves working alongside program leaders, building powerful Power BI tools, and turning complex data into clear, actionable insights that improve lives across Philadelphia. The position drives the development of data analysis tools and processes to foster deep data learning and innovation, managing data reporting and analysis for funder reporting and internal data learning to enhance program improvements and impact. It also oversees the development and management of Power BI reporting within the Learning and Evaluation (L&E) department.

Requirements

Advanced degree or equivalent significant work experience (at least 4 years) in internal program evaluation, information management, database administration, and data analysis and reporting required.
Advanced proficiency in analytical and statistical tools and software such as PowerBI and Excel.
Demonstrated competence in Microsoft Office Suite.
Experience in analytical and statistical tools and methods (e.g., Caseworthy, ETO, Excel).
Experience in outcomes management, logic model, and evaluation plan development.
Ability to communicate with and train non-evaluation staff in learning and evaluation tools and data analysis for decision-making and quality improvement.
Excellent written and oral communication skills, with the ability to translate complex technical concepts around program outcomes and impact in a way that is accessible to all audiences.
Flexibility and ability to manage multiple assignments in a fast-paced environment and prioritize work items.
Excellent computer skills (including but not limited to Microsoft Office suite, Adobe products, CRM/database, and project management software).

Nice To Haves

Experience working in social work, social services, and nonprofit sectors is highly desired.
Experience working with case management software (e.g. CaseWorthy, ETO, etc.) preferred.
Experience teaching or training adults is a plus.

Responsibilities

Oversee the grant reporting calendar and handle data requests from funders and the Advancement team.
Lead the creation of new internal tools to enhance staff skills in deep data learning, including data analysis and the development of research questions to assess and innovate ECS’s mission strategies.
Present data analysis results in a clear, insightful, and actionable manner for various applications, collaborating with the Data Impact Specialist as needed.
Manage access and user permissions for Power BI reporting, ensuring efficient and secure data handling.
Oversight over the development and updating of internal and program-focused Power BI reports, including dashboards for specific programs and related output metric reports.
Conduct periodic training sessions to improve data literacy among staff, helping them understand their role in data and perform deep dives into program-specific data points.
Facilitate regular check-ins with program directors to enhance their understanding and use of data reports.
Provide consultation, mentoring, and training to program leadership and staff on developing evaluation questions and adopting a data-driven decision-making approach.