DAS Admin Student Assistant

OSU Oregon State University•Corvallis, OR

4d•Onsite

About The Position

This recruitment will be used to fill two (2) part-time (a maximum of 24 hours per week) Administrative Assistant positions for the Disability Access Services (DAS) at Oregon State University (OSU). The Administrative Assistant plays a vital role in providing customer service and support to DAS front desk staff, students, parents, and instructors throughout the OSU community. In addition, the assistant will be responsible for managing and developing projects and other administrative related work as assigned.

Requirements

Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
Must meet the applicable minimal enrollment standard
High School student: Regularly enrolled in a high school or participating in a home-schooling program
Undergraduate and post-baccalaureate student: 6 credit hours per term
Undergraduate international student: 12 credit hours per term
Graduate student officially admitted to Graduate School: 5 credit hours per term
Graduate international student officially admitted to Graduate School: 9 credit hours per term
International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services ( USCIS ). A reduced course load is approved by the Office of International Services ( OIS ), and must be provided to the Student Employment Center.
Customer service experience
Effective oral/written communication
Ability to follow directions
Ability to maintain a dependable work schedule
Ability to maintain confidentiality
Ability to handle high pressure situations.
Ability to allocate resources appropriately
Willingness to help / Positive Attitude

Responsibilities

Takes initiative to make students/visitors feel welcome and safe in person, via phone, and/or email.
Provides appropriate answers to questions from students, parents, and instructors.
Effectively communicates DAS procedures in person, via phone and/or email.
Upload, scan, photocopy, and otherwise handle sensitive documentation and attach to student profile.
Schedule appointments.
Assist with checking out DAS equipment.
Problem solves and makes decisions in accordance with DAS policies and procedures.
Escalates situations to professional staff when appropriate.
Prioritizes work and organizes it a meaningful way.
Participate in tabling events throughout campus.
Transferable Skill Development: OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below: Communication, Critical Thinking, Leadership, Equity & Inclusion