Dairy Technical Specialist

Cargill•Owosso, MI
•$119,000 - $143,000•Remote

About The Position

Cargill is a family company providing food and agricultural solutions to nourish the world safely, responsibly, and sustainably. This role is part of its specialized portfolio enterprise, serving businesses in areas including animal nutrition and health, bioindustrial, road safety salt, and Cargill joint ventures. The Dairy Technical Specialist provides technical advice and support to dairy consultants and customers during and after product sales. The specialist is the lead contact for these consultants and customers and stays current with technology and business practices through workshops, research, and professional meetings. The position is remote for the Michigan area and involves travel up to 50% of the time. The expected salary is $119,000–$143,000. Compensation may vary based on location, certifications, education, experience, and applicable geographic differentials. Cargill offers a comprehensive benefits program, with medical and/or other benefits depending on the position and hours worked. Work visa sponsorship is available; relocation assistance is not provided.

Requirements

  • Bachelor's degree in a related field, specifically a dairy-related field, or equivalent experience.
  • At least four years of related work experience.
  • Extensive experience in dairy technical support and ration-balancing formulation.
  • Valid driver's license.
  • Availability to travel up to 50% of the time.

Nice To Haves

  • Master's degree, doctorate, Doctor of Veterinary Medicine, or related advanced degree.
  • Experience with dairy ration formulation and herd management software such as PC Dart, Dairy Comp, Lely Horizon, or Delpro.
  • Experience with customer support.
  • Bilingual in Spanish and English.

Responsibilities

  • Support sales through dairy ration formulation and ongoing training.
  • Collaborate with consultants to provide onsite technical support to current customers and prospects.
  • Provide customer solutions and technical support materials tailored to specific customers.
  • Conduct complex research for product development to understand product properties and system operations.
  • Compile and analyze project data, working with external suppliers to test new products and technologies and recommend applications.
  • Organize project data and conclusions for internal and customer presentations; assist with product demonstrations and serve as a subject-matter guide in meetings with prospective customers.
  • Stay current on product insights and research to improve the value of offerings.
  • Keep application and value collection up to date in company systems.
  • Independently handle complex issues with minimal supervision and escalate the most complex issues to appropriate staff.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefit program, including medical and/or other benefits depending on the position offered and hours worked.
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