Technical Specialist

Ecolab Inc. • Prairie Township, OH

9d • $77,900 - $117,000 • Onsite

About The Position

Ecolab is seeking a Technical Specialist II - Water (formerly Junior iChlor Engineer) to join its Nalco Water Institutional team. The role supports water treatment applications across a variety of industries and focuses on developing long-standing client relationships, exceeding customer expectations, and delivering service. The specialist takes a hands-on approach to technical projects that solve customer problems and support customer operations.

Based in Columbus, Ohio, the position involves travel to customer sites throughout Columbus and surrounding states using a personal vehicle. The role has a 15%-20% travel component, with possible travel to other states to assist with projects. The specialist works independently while supporting Sales Representatives and strategic district accounts.

Requirements

• Bachelor’s degree in an Engineering field or five years of professional plumbing and/or HVAC experience.
• Experience working with Microsoft Office Suite.
• Possess a current and valid Driver’s License.

Nice To Haves

• Water treatment or specialty chemical industry experience.
• Working knowledge of boilers, cooling towers, and wastewater treatment systems.
• Aptitude and confidence in dealing with large national and multinational customers.
• Strong mechanical aptitude.
• Experience working with MS Excel spreadsheets.

Responsibilities

• Provide routine service support to Sales Representatives in strategic district accounts, carrying out agreed-upon customer system assurance and continuous improvement plans.
• Assist Sales Representatives with plant surveys for prospective customers.
• Assist Sales Representatives with start-ups of new applications for existing customers and new accounts.
• Develop strong relationships with key stakeholders in strategic district accounts where providing service support to other District Sales Representatives.
• Provide technical support to customers by identifying and resolving customer pain points and escalating issues as needed.
• Perform system analysis, interpret data, and provide written recommendations to help ensure customer operations perform at optimal levels.
• Perform service activities including sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, and general labor.
• Follow Ecolab safety guidelines and incident reporting requirements.

Benefits

• Comprehensive benefits packages in line with market and industry standards.
• Flexible, independent work environment with the ability to plan your own schedule.
• Access to best-in-class resources, tools, and technology.
• Opportunity for a long-term, advanced career path in service, sales, corporate accounts, or management.
• Safety culture supported by safety training and personal protective equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level