Dairy Queen Crew Member

Dairy Queen Pickerington•Pickerington, OH

23h

About The Position

The Crew Member represents the Dairy Queen brand and provides friendly, timely, quality service to fans in a fun, fast-paced restaurant environment. The role involves welcoming guests, helping them navigate the menu and answer product ingredient questions, preparing Chill & Grill products, and maintaining a positive, safe, clean, and inviting environment. Crew Members work cooperatively with management and fellow team members, address guest concerns calmly, and follow restaurant, health, safety, food-handling, and local health requirements. The employer is an independent Dairy Queen franchisee, which makes its own hiring, wage, hour, and other employment-related decisions. The franchisee describes opportunities to develop work and life skills and potentially advance into management.

Requirements

Communicate positively with fans and co-workers throughout shifts.
Work well under pressure while maintaining a positive attitude.
Be comfortable standing for the entire shift and able to lift 50 pounds.
Practice established food-handling procedures and meet applicable local health regulations.
Exhibit good manners, proper personal hygiene, and promptness.
Maintain a positive attitude.

Responsibilities

Represent the Dairy Queen brand professionally in every aspect of performance.
Enthusiastically greet and welcome fans.
Help fans navigate the menu and answer questions about product ingredients.
Provide timely, quality, fan-first service and strive to exceed guest expectations.
Calmly resolve fan concerns and follow Dairy Queen service recovery standards.
Work cooperatively with management and fellow team members.
Prepare Chill & Grill products according to restaurant, health, safety, and food-handling standards and procedures.
Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
Demonstrate a genuine passion for excellence.
Perform other duties assigned by management.

Benefits

Competitive pay, with raises based on positions learned and success in those positions.
Flexible schedules; employees may communicate scheduling needs to their manager before schedules are made.
50% off a team meal after working a minimum four-hour shift, up to a $10 pre-discount meal value.
Hat, shirt, and name badge supplied at no cost.
Team member bonuses and incentives, and recognition of birthdays and anniversaries.
Free college assistance; details available from the manager.
Local and regional college scholarship opportunities for Dairy Queen employees.
401(k) savings plan eligibility after age 21 and an average of 20 hours per week for one year.
Dispute Resolution Program focused on workplace communication and resolving issues.
Opportunities for career advancement, including promotion from team member roles into management.