D365 System Administrator (on-site)

Takkion Ops Management•Centennial, CO

17d•$100,000 - $140,000•Onsite

About The Position

The Senior Microsoft Dynamics 365 Finance & Operations (D365 F&O) Administrator is responsible for the technical administration, performance, security, and ongoing optimization of TAKKION's ERP platform. The role is a hands-on technical position and a primary escalation point for complex system issues, helping ensure D365 remains stable, secure, and reliable in support of financial and operational activities. It combines system administration, environment management, security governance, integration support, and application lifecycle management. The administrator works with IT, Finance, Procurement, Operations, business systems analysts, external developers, and technology partners to troubleshoot issues and support enhancements and evolving business requirements. The position is on-site in the Centennial, Colorado office. Success measures include platform stability and performance, timely incident resolution, effective access and compliance controls, reliable integrations, successful releases with minimal disruption, thorough documentation, effective stakeholder collaboration, and improvements that reduce manual effort or strengthen reliability.

Requirements

At least 3 years of hands-on experience administering Microsoft Dynamics 365 Finance & Operations in a production enterprise environment.
Demonstrated experience with D365 environment administration, configuration, security management, troubleshooting, and system maintenance.
Experience with Microsoft Dynamics Lifecycle Services (LCS), including environment management, system updates, deployments, and application support.
Working knowledge of D365 security architecture, role-based access controls, user provisioning, and segregation of duties.
Experience supporting enterprise application integrations, APIs, data entities, and related troubleshooting.
Experience monitoring and troubleshooting batch jobs, workflows, system performance, and data-processing issues.
Familiarity with Microsoft Azure technologies, Azure DevOps, and application deployment processes.
Experience supporting system enhancements, testing, release management, and production issue resolution.
Strong understanding of ERP systems and how they relate to financial and operational business processes.
Strong analytical, troubleshooting, documentation, and communication skills.
Ability to independently manage competing priorities and resolve complex technical problems.

Nice To Haves

Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related discipline, or equivalent relevant professional experience.
Experience supporting D365 Finance, Supply Chain Management, Procurement, or Project Operations functionality.
Experience with Microsoft Power Platform, including Power Automate, Power Apps, or Power BI.
Familiarity with Microsoft Entra ID, Azure integration services, and enterprise identity management.
Experience with Azure DevOps, CI/CD pipelines, PowerShell, SQL, or related scripting and automation technologies.
Familiarity with X++, D365 extensions, and custom development deployment processes.
Experience supporting ERP environments after implementation or during business growth and process improvement.
Experience supporting multiple business units or complex enterprise operations.
Microsoft Dynamics 365 or related Microsoft technical certifications.
Experience in construction, renewable energy, industrial services, manufacturing, or other project-based operational environments.

Responsibilities

Administer Microsoft Dynamics 365 Finance & Operations, maintaining platform stability, availability, performance, and operational reliability.
Administer production and non-production environments, including configurations, parameters, environment refreshes, and administrative settings.
Manage applicable Lifecycle Services (LCS) and PPAC activities, including monitoring, maintenance, deployments, updates, and issue resolution.
Monitor performance, batch processing, scheduled jobs, system logs, and critical processes; investigate and resolve technical issues.
Coordinate environment maintenance, upgrades, patches, and service updates with internal teams, Microsoft, and external partners.
Support technical administration of D365 integrations, data entities, and associated Azure services; identify performance improvements and automation opportunities.
Develop and maintain technical documentation, configurations, operational procedures, and troubleshooting guides.
Administer D365 user accounts, security roles, duties, privileges, and access permissions; manage user provisioning, changes, transfers, and terminations.
Partner with IT and business process owners on segregation of duties, least-privilege access, and internal controls; conduct access reviews, security assessments, and audits.
Troubleshoot security and access issues, support identity management activities involving Microsoft Entra ID, and maintain security records and audit evidence.
Support internal and external audits by providing system documentation, access reports, and technical information; recommend security and governance improvements.
Act as a primary escalation resource for complex D365 application, configuration, security, integration, and performance issues.
Diagnose issues involving APIs, data entities, batch processes, workflows, system connectivity, and third-party applications; monitor integrations and coordinate with developers and vendors.
Use monitoring tools, logs, and diagnostic information to investigate issues, identify root causes, and implement or recommend preventive measures.
Support D365 Data Management Framework activities, data imports and exports, and integration troubleshooting.
Coordinate incident resolution with IT, business systems analysts, external consultants, and Microsoft support; prioritize incidents according to severity and business impact.
Maintain incident documentation, support procedures, and knowledge base resources; provide technical guidance and knowledge transfer.
Coordinate technical activities for application releases, enhancements, patches, and deployments using LCS, Azure DevOps, and other applicable tools.
Collaborate with developers, consultants, and stakeholders to review technical requirements and assess proposed changes; support approved configurations, integrations, customizations, scripts, and automation.
Coordinate technical, regression, and user acceptance testing; validate changes and integrations before production deployment.
Maintain release, deployment, testing, and change-management documentation; support readiness, post-release validation, issue resolution, and recovery planning.
Ensure system changes follow established change-management, security, and application-governance processes.
Partner with Finance, Procurement, Operations, and other stakeholders to understand requirements and support D365 business processes.
Configure, maintain, and troubleshoot workflows, approval processes, and business rules within the administrator's scope.
Evaluate enhancement requests with analysts and process owners; assess feasibility, complexity, requirements, and potential impacts.
Recommend and implement approved configuration improvements, automation, and technical enhancements that improve usability, efficiency, data integrity, and process standardization.
Participate in ERP governance, enhancement prioritization, and system planning; advise stakeholders about D365 capabilities, limitations, and recommended practices.
Support end-user adoption through documentation, troubleshooting resources, and knowledge transfer; stay current with D365 updates and related technologies.