D365 System Administrator (on-site)

TAKKION Ops Management LLC•Centennial, CO

17d•$100,000 - $140,000•Onsite

About The Position

The Senior Microsoft Dynamics 365 Finance & Operations (D365 F&O) Administrator is responsible for the technical administration, performance, security, and ongoing optimization of TAKKION’s enterprise resource planning platform. The role is a key technical resource and primary escalation point for complex system issues, helping ensure D365 is a stable, secure, and reliable platform for the organization’s financial and operational activities. This hands-on technical position combines system administration, environment management, security governance, integration support, and application lifecycle management. The administrator works with IT, Finance, Procurement, Operations, business systems analysts, external developers, and technology partners to troubleshoot issues, implement enhancements, and support changing business requirements. The position is on-site in TAKKION’s Centennial, Colorado office.

Requirements

At least 3 years of hands-on experience administering Microsoft Dynamics 365 Finance & Operations in a production enterprise environment.
Demonstrated experience with D365 environment administration, configuration, security management, troubleshooting, and system maintenance.
Experience with Microsoft Dynamics Lifecycle Services (LCS), including environment management, system updates, deployments, and application support.
Working knowledge of D365 security architecture, role-based access controls, user provisioning, and segregation of duties.
Experience supporting enterprise application integrations, APIs, data entities, and related troubleshooting.
Experience monitoring and troubleshooting batch jobs, workflows, system performance, and data-processing issues.
Familiarity with Microsoft Azure technologies, Azure DevOps, and application deployment processes.
Experience supporting system enhancements, testing, release management, and production issue resolution.
Strong understanding of ERP systems and their relationship to financial and operational business processes.
Strong analytical, troubleshooting, documentation, and communication skills.
Ability to independently manage competing priorities and resolve complex technical problems.

Nice To Haves

Bachelor’s degree in Computer Science, Information Systems, Information Technology, or a related discipline, or equivalent relevant professional experience.
Experience supporting D365 Finance, Supply Chain Management, Procurement, or Project Operations functionality.
Experience with Microsoft Power Platform, including Power Automate, Power Apps, or Power BI.
Familiarity with Microsoft Entra ID, Azure integration services, and enterprise identity management.
Experience with Azure DevOps, CI/CD pipelines, PowerShell, SQL, or related scripting and automation technologies.
Familiarity with X++, D365 extensions, and custom development deployment processes.
Experience supporting ERP environments after implementation or during business growth and process improvement.
Experience supporting multiple business units or complex enterprise operations.
Microsoft Dynamics 365 or related Microsoft technical certifications.
Experience in construction, renewable energy, industrial services, manufacturing, or other project-based operational environments.

Responsibilities

Administer Microsoft Dynamics 365 Finance & Operations and production and non-production environments, maintaining system stability, availability, performance, and reliability.
Manage applicable Microsoft Dynamics Lifecycle Services (LCS) and PPAC activities, including monitoring, maintenance, deployments, updates, and issue resolution.
Monitor application performance, batch processing, scheduled jobs, system logs, and critical processes; investigate and resolve technical issues involving performance, configuration, data processing, and connectivity.
Coordinate environment maintenance, upgrades, patches, and service updates with internal teams, Microsoft, and external partners.
Support D365 integrations, data entities, and associated Microsoft Azure services; identify platform improvements, automation opportunities, and ways to reduce operational risk.
Create and maintain technical documentation, system configurations, operational procedures, and troubleshooting guides.
Administer D365 accounts, roles, duties, privileges, and permissions, including user provisioning, modifications, transfers, and terminations.
Partner with IT and business process owners on segregation of duties, least-privilege access, and internal controls; conduct access reviews, security assessments, and audits.
Troubleshoot security issues involving permissions, role assignments, authentication, and application access, including identity and access management activities involving Microsoft Entra ID.
Maintain security documentation and audit evidence, support internal and external audits, and recommend improvements to security and access governance.
Act as a primary escalation resource for complex application, configuration, security, integration, and performance issues.
Diagnose issues involving APIs, data entities, batch processes, workflows, system connectivity, and third-party applications; use monitoring tools, logs, and diagnostics to identify root causes.
Monitor and support integrations between D365 and enterprise systems, coordinating with developers, vendors, IT, business systems analysts, consultants, and Microsoft support.
Support D365 Data Management Framework activities, data imports and exports, incident prioritization, root cause analysis, preventive actions, and incident documentation.
Provide technical guidance and knowledge transfer to support teams and end users as appropriate.
Coordinate technical work for D365 releases, enhancements, patches, and deployments, using LCS, Azure DevOps, and other applicable tools.
Collaborate with developers, consultants, and stakeholders to review requirements and assess proposed changes; assist with configuration changes, integration modifications, customizations, scripts, and automation.
Coordinate technical, regression, and user acceptance testing; validate changes and integrations before production deployment.
Maintain release, deployment, testing, and change management documentation; support deployment readiness, post-release validation, issue resolution, and recovery planning.
Ensure system changes follow established change management, security, and application governance processes.
Partner with Finance, Procurement, Operations, and other stakeholders to support business processes and requirements in D365.
Configure, maintain, and troubleshoot workflows, approval processes, and business rules within the administrator’s scope.
Evaluate enhancement requests and proposed changes for technical requirements, feasibility, complexity, and impact; recommend configuration improvements and automation.
Support process standardization, ERP governance discussions, enhancement prioritization, and system planning.
Advise business stakeholders on D365 capabilities, limitations, and recommended practices; support end-user adoption through documentation and knowledge transfer.
Stay current with Microsoft Dynamics 365 updates, emerging functionality, and related technologies to identify platform improvements.