Cybersecurity Product Management Director

MCNC•Durham, NC

3d•Hybrid

About The Position

The Director, Cybersecurity Product Management is the single solution owner responsible for the strategic direction, operational growth, and overall health of MCNC’s cybersecurity portfolio. The role combines cybersecurity threat-landscape knowledge with commercial business acumen and is accountable for end-to-end portfolio performance, lifecycle growth, P&L results, and service delivery excellence. The Director bridges technical engineering and client executives, ensuring client-centric, resilient, and high-value cybersecurity solutions across education, healthcare, government, and private sectors. The Director develops and executes multi-year product roadmaps; oversees the lifecycle of cybersecurity services; assesses market trends, regulation, and threats for new opportunities; and holds financial oversight for revenue, budgets, margins, pricing, business cases, and investment returns. The role provides architectural and service governance, establishes and optimizes service-level agreements and delivery processes, supports strategic sales and procurements, and develops vendor and industry partnerships. The Director also leads executive communications and escalations during critical security events, maintains knowledge of relevant regulatory frameworks, and aligns cross-functional teams around portfolio priorities. The role mentors team members, sets KPIs, and promotes accountability, technical excellence, and client success. The position uses a hybrid arrangement, requiring remote work and on-site work at MCNC offices or client sites. It requires driving a company vehicle on company business. A valid driver's license is required; pre-employment and annual motor vehicle record checks, background and sex offender checks, and adherence to MCNC’s substance abuse policy are also required. Drug and alcohol screening may occur at hire and periodically or randomly during employment.

Requirements

Bachelor’s degree in a related field, 10+ years of experience, or a combination of both.
Proven track record of executing multi-year roadmaps, expanding markets, and holding complete P&L accountability.
Deep cybersecurity knowledge, including current threat landscapes, security operations (MDR, incident response, and vulnerability management), and technical architectures.
Ability to engage authoritatively with security architects and software engineers.
Demonstrated ability to influence, counsel, and align C-suite executives, board members, and senior leadership during strategic briefings and incident response scenarios.
Demonstrated ability to build consensus across engineering, sales, finance, and client delivery teams.
Proven capability to evaluate risk mitigation, client impact, and financial outcomes when directing critical business initiatives.
Valid driver's license and ability to drive a company vehicle on company business.
Ability to meet pre-employment and annual motor vehicle record check requirements for authorization to drive a company-owned vehicle.
Must undergo pre-employment and annual background and sex offender checks.
Must adhere to MCNC’s Substance Abuse policy, which may include drug and alcohol screening at hire and periodically or randomly during employment.
Ability to work in a hybrid arrangement, including remote work and on-site performance at MCNC offices or client sites.
Ability to consistently remain stationary at a workstation, operate a computer and office productivity machinery, and visually inspect, analyze, and interpret complex digital data, technical documentation, and financial reports.
Ability to communicate and exchange accurate technical, strategic, and financial information with internal cross-functional teams and external executive stakeholders.
Ability to perform complex analytical tasks, synthesize multifaceted cybersecurity concepts, solve ambiguous business problems, and maintain sustained mental focus in a high-accountability environment.

Nice To Haves

Bachelor’s degree or MBA/advanced degree in computer science, cybersecurity, computer engineering, management information systems, or a related field.
Certifications such as CISSP, CISM, CCSP, or others.
10 years of experience in the cybersecurity field.

Responsibilities

Formulate and execute multi-year product roadmaps aligned with MCNC’s mission, revenue targets, and client needs.
Oversee the full lifecycle of cybersecurity services, including scaling valuable offerings, innovating solutions, and streamlining, standardizing, or decommissioning underperforming offerings.
Analyze market trends, regulatory changes, and emerging threat vectors to identify new sectors and commercial opportunities.
Oversee cybersecurity product-line financial performance, revenue growth, operating budgets, and margin targets.
Partner with Finance, Sales, and Marketing to establish competitive pricing models, margin thresholds, and business cases for capital investments.
Evaluate return on investment for third-party tools, vendor agreements, and internal capability development.
Collaborate with Cybersecurity Architecture and Engineering teams to ensure solutions are scalable, secure, and operationally resilient.
Translate technical capabilities into standardized service offerings and maintain high-level governance while delegating day-to-day administration to domain engineers.
Establish, monitor, and optimize SLAs/OLAs, service onboarding, escalation protocols, and continuous-improvement workflows.
Build trusted relationships with client executives and serve as MCNC’s premier cybersecurity subject matter expert.
Support high-value sales engagements, complex procurements, and strategic presentations by translating technical risk into business outcomes.
Cultivate partnerships with security service vendors, channel partners, and industry governing bodies.
Direct executive communications and high-level escalation protocols during critical security events, coordinating with internal teams, vendors, customers, and external response groups.
Maintain knowledge of relevant regulatory frameworks, including NIST, HIPAA, and FERPA, to guide client risk-reduction strategies.
Align security, engineering, sales, marketing, finance, and operations teams around portfolio priorities.
Mentor team members, set clear KPIs, foster accountability, and promote technical excellence and client success.
Drive a company vehicle on company business as required.