Cybersecurity Product Management Director

MCNC•DURHAM, NC

1d•Hybrid

About The Position

The Director, Cybersecurity Product Management serves as the single solution owner for the strategic direction, operational growth, and overall health of MCNC’s cybersecurity portfolio. The role combines cybersecurity threat-landscape knowledge with commercial business acumen and accountability for the end-to-end performance of security offerings, including lifecycle growth, P&L performance, and service delivery excellence. The Director bridges technical engineering and client C-suite executives, ensuring client-centric, resilient, and high-value cybersecurity solutions across education, healthcare, government, and private sectors. The position leads portfolio strategy and lifecycle management, financial governance, technical and architectural oversight, commercial engagement, incident escalation, risk and compliance governance, and cross-functional team leadership. It requires executive-level client engagement and collaboration with engineering, security, sales, marketing, finance, and operations teams. The role operates in a hybrid arrangement, with work performed remotely and at MCNC offices or client sites. A valid driver’s license is required, and the employee must drive a company vehicle on company business. Pre-employment and annual motor vehicle record checks, background checks, and sex offender checks are required; the MCNC Substance Abuse policy may include drug or alcohol screening at hire and periodically or randomly during employment.

Requirements

Bachelor’s degree in a related field, 10 or more years of experience, or a combination of both.
Proven track record of multi-year roadmap execution, market expansion, and complete P&L accountability.
Deep knowledge of cybersecurity, current threat landscapes, security operations such as MDR, incident response, and vulnerability management, and technical architectures.
Ability to engage authoritatively with security architects and software engineers.
Demonstrated ability to influence, counsel, and align C-suite executives, board members, and senior leaders during strategic briefings and incident-response scenarios.
Demonstrated ability to build consensus across engineering, sales, finance, and client delivery teams.
Proven capability to evaluate risk mitigation, client impact, and financial outcomes when directing critical business initiatives.
Valid driver’s license and ability to drive a company vehicle on company business.
Ability to meet pre-employment and annual motor vehicle record, background, and sex offender check requirements.
Ability to perform the physical and mental requirements of the role, including sustained computer and workstation work, communication of complex information, analytical tasks, and sustained focus.

Nice To Haves

Bachelor’s degree or MBA/advanced degree in computer science, cybersecurity, computer engineering, management information systems, or a related field.
Certifications such as CISSP, CISM, CCSP, or others.
Ten years of experience in the cybersecurity field.

Responsibilities

Formulate and execute multi-year product roadmaps aligned with MCNC’s mission, revenue targets, and client needs.
Oversee the full lifecycle of cybersecurity services, scaling high-value offerings, developing new solutions, and streamlining, standardizing, or decommissioning underperforming offerings.
Analyze market trends, regulatory changes, and emerging threat vectors to identify sectors and commercial opportunities.
Oversee cybersecurity product-line financial performance, revenue growth, operating budgets, and margin targets.
Partner with Finance, Sales, and Marketing to develop pricing models, margin thresholds, and business cases for capital investments.
Evaluate ROI for third-party tools, vendor agreements, and internal capability development.
Collaborate with Cybersecurity Architecture and Engineering teams to ensure solutions are scalable, secure, and operationally resilient.
Translate technical capabilities into standardized service offerings and delegate day-to-day administration to domain engineers while maintaining high-level governance.
Establish, monitor, and optimize SLAs/OLAs, onboarding processes, escalation protocols, and continuous improvement workflows.
Build trusted relationships with client executives, including CISOs, CIOs, and agency heads, serving as MCNC’s cybersecurity subject matter expert.
Participate in high-value sales engagements, complex procurements, and strategic presentations, translating technical risk into business outcomes.
Cultivate partnerships with security service vendors, channel partners, and industry governing bodies.
Direct executive communications and high-level escalation during critical security events, coordinating with internal teams, vendors, customers, and external response groups.
Maintain knowledge of relevant regulatory frameworks, including NIST, HIPAA, and FERPA, to guide client risk-reduction strategies.
Align security, engineering, sales, marketing, finance, and operations teams around portfolio priorities.
Mentor team members, set KPIs, foster accountability, and promote technical excellence and client success.
Drive a company vehicle on company business and comply with required motor vehicle record checks.
Adhere to MCNC’s Substance Abuse policy and applicable screening requirements.