Cyber ServiceNow Senior Associate
About The Position
We are looking for an experienced ServiceNow Architect to join our ServiceNow Risk and Security Operations practice to support client implementation projects. The ideal candidate will have a strong background in Integrated Risk Management and/or Security Operations, as well as experience in designing and implementing ServiceNow solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills, and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as Trusted Partners for our customer's most complex solutions, designed to ensure that they can rapidly realize the value they need. We do this by leveraging best practices and industry standards to build customer trust and architect best-in-class solutions. While collaborating with customers, and the wider ServiceNow Risk and Security Operations delivery team, the right candidate will be able to develop and present clear architectural guidance in terms that non-technical client resources can understand. This individual will be able to elegantly articulate the advantages of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base, and one data model as the core for realizing value for Risk and Security Operations processes. The candidate will also lead and participate in the delivery of demonstrations, workshops, best practice overviews, and educational sessions to customers. This individual will be expected to be the lead technical resource on client delivery engagements and must be willing to be a hands-on to implement complex technical solutions and to ensure delivery quality standards are met. The ideal candidate should be able to review client functional processes and recommend future state designs that align to industry best practices and ServiceNow native architecture.
Requirements
- Minimum of 3+ years of experience in ServiceNow solutions architecture, with at least 2 years of focus on ServiceNow Risk and/or Security Operations solutions
- Experience working in a consulting environment
- Experience in working with an integrated global practice preferred
- Strong understanding of ServiceNow platform, including experience with custom development, integrations, and workflows
- Experience leading the design and implementation of ServiceNow solutions for clients
- Strong problem-solving and analytical skills
- Excellent communication and leadership skills
- Strong understanding of security and compliance regulations and best practices
- ServiceNow Certified System Administrator certification
- ServiceNow Certified Implementation Specialist certification in one or more of the following: Risk and Compliance, Vendor Risk Management (VRM), Security Incident Response (SIR), Vulnerability Response (VR)
Nice To Haves
- ServiceNow Certified Master Architect, Certified Technical Architect, and/or ServiceNow Certified Application Developer, Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and/or Certified Information Security Manager (CISM) certifications preferred
- Experience working with industry-leading security operations tools (e.g., Rapid7, Qualys, Tenable, Prisma, Snyk, Veracode, Wiz, Orca, Tanium, Splunk, QRadar. Carbon Black, CrowdStrike, ProofPoint, Cisco, etc.) preferred
Responsibilities
- Be a technical delivery leader, ensuring delivery excellence, aligned to ServiceNow Risk and Security Operations practice expectations
- Work with clients to understand their business requirements and design solutions that meet those requirements
- Facilitate architecture and design discussions to demonstrate how ServiceNow meets the needs of strategic customers, including Risk and Security Operations solutions
- Engage with customers to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
- Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
- Stay current with new developments in the ServiceNow platform and apply that knowledge to client solutions
- Provide guidance and mentorship to junior team members
Benefits
- medical, dental and vision insurance programs
- employee assistance program
- paid sick leave
- paid firm holidays
- 401(k) savings plan
- employee retirement plan
- discretionary, annual bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
