Cyber ServiceNow Architect

Grant Thornton•Philadelphia, PA

10h•Hybrid

About The Position

We are looking for an experienced ServiceNow Architect to join our ServiceNow Risk and Security Operations practice to support client implementation projects. While collaborating with customers, and the wider ServiceNow Risk and Security Operations delivery team, the right candidate will be able to develop and present clear architectural guidance in terms that non-technical client resources can understand. This individual will be able to elegantly articulate the advantages of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base, and one data model as the core for realizing value for Risk and Security Operations processes. The candidate will also lead and participate in the delivery of demonstrations, workshops, best practice overviews, and educational sessions to customers. This individual will be expected to be the lead technical resource on client delivery engagements and must be willing to be a hands-on to implement complex technical solutions and to ensure delivery quality standards are met. The ideal candidate should be able to review client functional processes and recommend future state designs that align to industry best practices and ServiceNow native architecture.

Requirements

Minimum of 5+ years of experience in ServiceNow solutions architecture, with at least 2 years of focus on ServiceNow Risk and/or Security Operations solutions
Experience working in a consulting environment
Strong understanding of ServiceNow platform, including experience with custom development, integrations, and workflows
Experience leading the design and implementation of ServiceNow solutions for clients
Strong problem-solving and analytical skills
Excellent communication and leadership skills
Strong understanding of security and compliance regulations and best practices
ServiceNow Certified System Administrator certification
ServiceNow Certified Implementation Specialist certification in one or more of the following: Risk and Compliance, Vendor Risk Management (VRM), Security Incident Response (SIR), Vulnerability Response (VR)

Nice To Haves

ServiceNow Certified Master Architect, Certified Technical Architect, and/or ServiceNow Certified Application Developer, Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and/or Certified Information Security Manager (CISM) certifications preferred
Experience in working with an integrated global practice preferred
Experience working with industry-leading security operations tools (e.g., Rapid7, Qualys, Tenable, Prisma, Snyk, Veracode, Wiz, Orca, Tanium, Splunk, QRadar. Carbon Black, CrowdStrike, ProofPoint, Cisco, etc.) preferred

Responsibilities

Be a technical delivery leader, ensuring delivery excellence, aligned to ServiceNow Risk and Security Operations practice expectations
Work with clients to understand their business requirements and design solutions that meet those requirements
Facilitate architecture and design discussions to demonstrate how ServiceNow meets the needs of strategic customers, including Risk and Security Operations solutions
Engage with customers to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
Stay current with new developments in the ServiceNow platform and apply that knowledge to client solutions
Provide guidance and mentorship to junior team members