Cyber Detection Analyst

HumanNew York, NY
Remote

About The Position

The Detection Health and Performance team helps customers maintain effective detection as attacker behavior evolves, by investigating suspicious traffic and identifying missed attacks, reducing false positives, building and evaluating detection logic and improving customers' detection health during onboarding and throughout the customer's life cycle. In this role, you’ll combine data analysis, technical troubleshooting, and customer-focused communication to understand technical and detection gaps, and share helpful threat insights and recommendations. As part of the role you will work in collaboration with Technical Account Managers, Solutions Engineers, Operations, Research and Engineering teams, helping to maintain strong security outcomes while protecting legitimate users.

Requirements

  • At least 2 years of experience in one of the following: Technical support analyst / Security operations or Threat Analysis / Fraud and Risk analyst / business or data analyst role
  • OR a B.A/B.S in domains related to cybersecurity or analysis.
  • Experience with SQL (Best: Snowflake), BigQuery, Datadog, Tableau, or similar data and visualization tools.
  • Experience with Kibana (or similar experience with log analysis tools)
  • Ability to write an SQL query based on provided data
  • Experience with Jira (or similar experience with another CRM tool)
  • Fluent English

Nice To Haves

  • Python, pandas, notebooks, or Streamlit.
  • Experience building dashboards or reusable investigation tools.
  • Familiarity with Git, APIs, JSON, and basic scripting.
  • Ability to use AI-assisted tools responsibly to accelerate analysis and automation

Responsibilities

  • Investigating suspicious traffic
  • Identifying missed attacks
  • Reducing false positives
  • Building and evaluating detection logic
  • Improving customers' detection health during onboarding and throughout customer's life cycle
  • Combining data analysis, technical troubleshooting, and customer-focused communication to understand technical and detection gaps
  • Sharing helpful threat insights and recommendations
  • Working in collaboration with Technical Account Managers, Solutions Engineers, Operations, Research and Engineering teams
  • Maintaining strong security outcomes while protecting legitimate users

Benefits

  • well-being and learning stipends
  • flexible work options
  • dedicated time off
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