CVP, LTC Product Consultant

New York Life•Philadelphia, PA

7d•$119,000 - $175,000•Hybrid

About The Position

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. This position will play a key role in supporting Group Benefit Solutions (GBS) product vision and Long-term Care (LTC) multi-year growth plan. The role will be responsible for leading efforts that support LTC product growth and being consulted for product-level details to unlock existing client product additions and/or on product details to support. The LTC Product Consultant will be responsible for leading efforts that enable product growth during pre-sale activities, the sales process and implementation of the LTC GBS Multi-Life product by serving as the subject matter expert on product-level details to unlock existing client product expansion and new sales growth. The ideal candidate will possess broad knowledge of the Group Benefits market, including Life, AD&D, Permanent Life with LTC rider and/or Long-Term Care, and Voluntary Benefits, with demonstrated experience working cross-functionally, leveraging data and market intelligence, and positioning capabilities that competitiveness and customer outcomes.

Requirements

Deep understanding of LTC products, regulatory environment, and licensing requirements.
Proven track record of developing successful relationships, evidence of the ability to drive growth and consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, problem solving, and creative resourcefulness.
Enterprise thinker with proven ability to influence across a matrix environment and collaborate cross-functionally. Ability to develop strong relationships across all levels of the organization, and with external partners.
Strong and effective communication skills; ability to translate complex product details into client-facing clarity.
Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation.
HIPAA training required.
This role requires active LTC producer licensing and appropriate LTC CE credentials if engaging in product-specific discussions that constitute solicitation by state.

Nice To Haves

Broad knowledge of the Group Benefits market, including Life, AD&D, Permanent Life with LTC rider and/or Long-Term Care, and Voluntary Benefits
Demonstrated experience working cross-functionally, leveraging data and market intelligence, and positioning capabilities that competitiveness and customer outcomes.

Responsibilities

Drive pre-sale and late-stage sales efforts in partnership with Distribution for GBS clients seeking LTC Multi-Life, while serving as the LTC product expert in client and broker discussions.
Collaborate closely with product, sales representatives, account executives, brokers, and other internal stakeholders to facilitate a seamless transition of employer opportunities from the prospecting phase through onboarding and enrollment readiness.
Set expectations with client on required onboarding inputs and timelines (census quality, residence-state impacts, enrollment window readiness).
Lead client-facing positioning of plan options and ensure selections align with state/product rules and licensing requirements.
Coordinate broker/channel readiness for outreach, partnering with product and marketing where needed.
Serve as escalation point for client questions that impact enrollment design.
Proactively identify likely early adopter and target clients and provide employer profile inputs that influence strategy.
Reinforce plan design and process best practices.
Manage efforts with the Onboarding Specialist to verify client readiness, quickly resolve readiness needs, and oversee LTC efforts to ensure a smooth transition from sale to implementation.