Product Consultant

Nationwide Mutual Insurance•Columbus, OH

1d•Hybrid

About The Position

We are looking for a Product Consultant - Financial Services to help keep existing products relevant and marketable while supporting the development of new solutions for Institutional Life Insurance customers. In this role, you will gather information, assess customer and market needs, collaborate with business partners, and help turn insights into practical product improvements. You will work across functions to support product design, market competitiveness, regulatory alignment, distribution, underwriting, agency management, and claims practices. Our work is essential to helping Nationwide build future capabilities to serve customer needs. Keeping existing products relevant and marketable and building new products takes research, critical thinking, practicality, and collaboration. If you enjoy gathering input and information, working independently and on a team and creating innovative solutions for customers, we want to know more about you! As a Consultant, you'll lead the initiation, development, and maintenance of products with respect to design, profitability, and growth. We'll count on you to collect information and make recommendations regarding overall corporate objectives, field operations and staff services.

Requirements

Experience researching business or customer needs and translating findings into recommendations with the ability to collaborate across teams and influence partners without direct authority.
Knowledge of insurance products, underwriting, claims, distribution, agency management, or related business practices.
Ability to understand complex information, identify meaningful insights, and make sound recommendations.
Strong written and verbal communication skills, including the ability to create presentations and communicate with leaders.
Strong judgment, accountability, and follow-through with the ability to work independently, manage ambiguity, and stay focused on strategic goals.
Undergraduate degree in finance, economics, marketing, or related field preferred.
Typically, eight years of relevant experience in a related industry.
Demonstrated strategic decision making.
Proficiency in the use of analytic tools, plans pricing and products.
Ability to drive for results, navigate ambiguity and to understand strategic objectives.
Ability to lead high profile projects.
Ability to creatively present ideas in written form and through presentations.
Effective verbal and written communication skills.

Nice To Haves

Experience supporting product initiatives, market research, competitive analysis, product standards, or regulatory requirements preferred.
Insurance licenses or industry designations such as CPCU, ARM, AINS/API, CLU, FLMI, ChFC, or CFP preferred.
A track record of improving products, processes, customer experiences, or business outcomes preferred.
Graduate degree desired.
Industry designations (e.g., CPCU, ARM, CLU, FLMI, ChFC, CFP, NASD, etc.) preferred.

Responsibilities

Help establish and maintain product features and capabilities from development through ongoing product management.
Research customer, market, and competitor information to identify opportunities to improve products and experiences.
Develop recommendations and present them clearly to leaders and business partners.
Support product strategy initiatives and special projects that address customer and business needs.
Partner with teams across underwriting, distribution, marketing, legal, compliance, operations, technology, and other areas.
Serves as a technical professional in the analysis of pricing and design features, product, and profitability.
Actively finds opportunities for improvement and makes solution recommendations.
Provides support and guidance related to product design and management.
Provides high level, strategic input on key initiatives addressing product strategy and profitability objectives.
Participates and may lead new business development and implementation projects.
Works with Product Directors to predict needs and issues.
Acts as a resource to Product Directors.
Reacts appropriately to market conditions.
Identifies and evaluates business opportunities.
Partners with leadership to provide a regular assessment of financial results and recommendations to increase future profitability.
Investigates and assists in development of new tools and technology to improve product performance.
Reviews and analyzes highly technical and sophisticated market information on benchmark competitors.
Identifies options to keep products market-competitive.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire