Product Consultant

Nationwide•Columbus, OH
•$108,000 - $162,000•Hybrid

About The Position

The Product Consultant - Financial Services supports existing product management and the development of new solutions for Institutional Life Insurance customers. The role gathers and analyzes customer, market, competitor, pricing, design, and profitability information; identifies opportunities; and develops recommendations to keep products relevant, marketable, competitive, and aligned with customer and business needs. The Consultant leads the initiation, development, and maintenance of products with respect to design, profitability, and growth, and provides strategic input on product initiatives and business objectives. The position works with Product Directors and cross-functional partners—including underwriting, distribution, marketing, legal, compliance, operations, and technology—to support product strategy, product design and management, business development, implementation, and improvements to tools and technology. It also assesses financial results and market conditions, communicates recommendations to leaders, and may lead high-profile projects. This is a hybrid role based in Columbus, Ohio, with in-office collaboration two days per week. The work is performed in a normal office environment and may require moderate to frequent travel.

Requirements

  • Typically, eight years of relevant experience in a related industry.
  • Experience researching business or customer needs and translating findings into recommendations.
  • Ability to collaborate across teams and influence partners without direct authority.
  • Knowledge of insurance products, underwriting, claims, distribution, agency management, or related business practices.
  • Ability to understand complex information, identify meaningful insights, and make sound recommendations.
  • Demonstrated strategic decision-making ability.
  • Proficiency using analytic tools related to plans, pricing, and products.
  • Ability to drive results, navigate ambiguity, and understand strategic objectives.
  • Ability to lead high-profile projects.
  • Strong written and verbal communication skills, including creating presentations and communicating with leaders.
  • Strong judgment, accountability, follow-through, and ability to work independently.
  • Undergraduate degree in finance, economics, marketing, or a related field preferred.

Nice To Haves

  • Graduate degree desired.
  • Experience supporting product initiatives, market research, competitive analysis, product standards, or regulatory requirements.
  • Insurance licenses or industry designations such as CPCU, ARM, AINS/API, CLU, FLMI, ChFC, CFP, or NASD.
  • Track record of improving products, processes, customer experiences, or business outcomes.
  • Ability to creatively present ideas in writing and through presentations.

Responsibilities

  • Establish and maintain product features and capabilities from development through ongoing product management.
  • Research customer, market, and competitor information to identify opportunities to improve products and customer experiences.
  • Analyze pricing, product design features, and profitability.
  • Develop recommendations and present them to leaders and business partners.
  • Support product strategy initiatives and special projects addressing customer and business needs.
  • Collaborate with teams across underwriting, distribution, marketing, legal, compliance, operations, technology, and other functions.
  • Provide support and guidance related to product design and management.
  • Provide strategic input on initiatives addressing product strategy and profitability objectives.
  • Participate in and may lead new business development and implementation projects.
  • Work with Product Directors to anticipate needs and issues, act as a resource, and respond appropriately to market conditions.
  • Identify and evaluate business opportunities; partner with leadership to assess financial results and recommend ways to improve future profitability.
  • Investigate and assist in developing tools and technology to improve product performance.
  • Analyze technical market information about benchmark competitors and identify options to maintain market competitiveness.
  • Perform other responsibilities as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Paid time off, with newly hired associates receiving a minimum of 18 days per full calendar year, prorated quarterly based on hire date.
  • Nine paid holidays.
  • Eight hours of Lifetime paid time off.
  • Eight hours of Unity Day paid time off.
  • 401(k) with company match.
  • Company-paid pension plan.
  • Business casual attire.
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