Customs Trade Coordinator - S2

Federal Express Corporation•Indianapolis, IN

10d

About The Position

The Customs Trade Coordinator coordinates documentation required by U.S. Customs and other government agencies for importers’ goods entering the United States. The role provides customer service, identifies correct customs classifications, enters and processes import documentation for submission to U.S. Customs, and may handle participating government agency (PGA) requirements and remote filings. It maintains shipment records in compliance with recordkeeping requirements and follows international import and export regulations and applicable government and organizational policies. The coordinator works with customers, carriers, brokers, government agencies, internal staff, departments, management, and other FedEx operations to provide a high level of service. Paid training is provided.

Requirements

High school diploma or GED.
Data entry and keyboard experience.
Working knowledge of MS Office and email applications such as Outlook, including use of multiple screens and windows.
Excellent verbal and written communication skills.
Organizational, interpersonal, and problem-solving skills.
Ability to handle high-volume and time-sensitive work.
Ability to work independently with minimal supervision.
Ability to use multiple systems and reference materials.
Ability to interact with customers, carriers, brokers, government agencies, internal staff, management at all levels, and internal departments.

Nice To Haves

At least 6 months of work experience is preferred.

Responsibilities

Coordinate documentation required by U.S. Customs and government agencies for entry of goods into the United States on behalf of importers.
Provide impeccable customer service.
Obtain correct classifications of goods for customs release using databases, SOPs, tariff books, the internet, or customs.
Enter and process import-related documentation for submission to U.S. Customs and potentially participating government agencies.
Maintain current shipment documentation in compliance with recordkeeping requirements.
Adhere to international importing and exporting regulations.
Work with internal staff, departments, other FedEx operations, and customers to deliver a high level of service.
Process agency brokerage shipments and potentially handle remote filings.
Ensure government and organizational policies are followed.
Perform other duties as assigned.