Customs Brokerage Agent

Expeditors•Plainfield, IN

About The Position

The Customs Brokerage Agent prepares timely and accurate entry declarations and supports the processing and release of customs entries across all transportation modes. The role monitors files and PGA requirements, handles and indexes entry documents, ensures accurate and timely client billing, and coordinates turnover to dispatch. It also requires clear, accurate, and timely communication with internal and external customers, meeting daily performance indicators, and contributing ideas to improve processes.

Requirements

  • At least 2 years of prior customs brokerage experience.
  • Experience processing entries across all modes of transportation and with all PGAs, including FDA.
  • Ability to work under pressure.
  • Take ownership of work.
  • Be a team player and contribute to a positive work environment.
  • Maintain a positive attitude and a can-do approach.
  • Ability to multitask, attention to detail, and prioritization skills.

Responsibilities

  • Prepare timely, accurate entry declarations.
  • Meet or exceed daily key performance indicators.
  • Bring ideas to leadership to improve processes.
  • Open files as required.
  • Monitor timely entry release.
  • Monitor PGA files, including FDA files, and ensure release by all agencies.
  • Scan and index documents into the imaging system.
  • Properly handle Entry Documents Required Entries.
  • Ensure accurate and timely billing, including sending billing to clients as required.
  • Turn over files to dispatch as required and on time.
  • Communicate clearly, accurately, and in a timely manner with internal and external customers.

Benefits

  • Paid vacation, holiday, and sick time.
  • Medical health plan.
  • Life insurance.
  • Employee Stock Purchase Plan.
  • Training and personnel development program.
  • Growth opportunities within the company.
  • Employee referral program.
  • Bonus.
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