Customs Associate

Flexport•Bellevue, WA

11d•$69,120 - $86,400•Onsite

About The Position

Flexport’s Customs team facilitates the import of goods across international borders by classifying imported items, calculating duties, and transmitting information to the U.S. government. The team works with clients, shippers, and freight companies to collect and file documentation required by governments, and collaborates with internal technology partners to automate processes. The Customs product is positioned for more than 10x growth over the coming five years. The Customs Associate will use technology to streamline customs processes and help ensure goods comply with applicable regulations. The role works with clients and logistics partners, supports accurate customs clearance, and contributes to process improvements. The position requires at least one year of customs experience and includes maintaining quality and timeliness standards, following standard operating procedures, and participating in client and business reviews.

Requirements

At least 1 year of experience as a Customs Entry Writer.
Familiarity with U.S. Customs regulations, classifications, and rulings.
A compliance-first mindset and commitment to integrity and regulatory adherence.
Ability to work independently with minimal supervision.
Ability to work under fluctuating pressure and tight deadlines.
Ability to adapt to new technology and thrive in a fast-paced environment.
Effective time management, including prioritizing and managing a large volume of tasks.
High attention to detail.
Ability to effectively seek and receive feedback.
Effective verbal and written communication.
Orientation toward working smarter and adopting best practices and standardization.
Strong problem-solving capabilities.

Nice To Haves

Bachelor’s degree in Business, Supply Chain Management, or a related field.

Responsibilities

Navigate customs regulations and ensure goods comply with international protocols and legal requirements.
Obtain necessary documents and provide complete, accurate information to CBP to facilitate customs clearance.
Collaborate with international clients and logistics partners to provide timely, accurate customs advice and support.
Use Flexport’s proprietary technology to optimize customs processes and provide clients with insights and data-driven recommendations.
Ensure work meets internal key performance indicators for quality and timeliness.
Follow standard operating procedures and improve processes as needed.
Participate in regular business reviews, including preparing presentations, and hold client operational calls when necessary.