Customs Associate

Flexport•Bellevue, WA

11d•Onsite

About The Position

Flexport’s Customs team facilitates the import of goods across international borders by classifying imported items, calculating duties, and transmitting information to the U.S. government. The team works with clients, shippers, and freight companies to collect and file required import documentation, and partners internally with technology teams to advance process automation. The Customs Associate will use Flexport technology to streamline customs processes and support clients, helping the company scale its customs brokerage offering.

Requirements

At least 1 year of experience as a Customs Entry Writer.
Familiarity with U.S. Customs regulations, classifications, and rulings.
A compliance-first mindset and commitment to integrity and regulatory adherence.
Ability to work independently with minimal supervision.
Ability to work under fluctuating pressure and tight deadlines.
Ability to adapt to new technology and thrive in a fast-paced environment.
Effective time management and ability to prioritize and manage a large volume of tasks.
High attention to detail.
Ability to effectively seek and receive feedback.
Effective verbal and written communication.
Orientation toward working smarter and adopting best practices and standardization.
Strong problem-solving capabilities.

Nice To Haves

Bachelor's degree in Business, Supply Chain Management, or a related field.

Responsibilities

Navigate customs regulations and ensure goods comply with international protocols and legal requirements.
Obtain necessary documents and provide complete, accurate information to CBP to facilitate customs clearance.
Collaborate with international clients and logistics partners, providing timely and accurate customs advice and support.
Use Flexport technology to optimize customs processes and provide clients with insights and data-driven recommendations.
Meet internal key performance indicators for work quality and timeliness.
Follow standard operating procedures and improve processes as needed.
Participate in regular business reviews, including presentation preparation, and hold client operational calls when necessary.