Customization Specialist – Embroidery
GME Supply Family of Brands•Columbia, MO
About The Position
At GME Supply, the Customization Specialist – Embroidery turns high-performance technical apparel and gear into custom-branded workwear. The role owns commercial embroidery equipment, operating precision multi-head machines and adjusting needle and tension settings for technical fabrics. The specialist ensures embroidery runs produce clean, durable, high-quality results and supports production and customization teammates.
Requirements
- Strong verbal and interpersonal communication skills.
- Proven organizational skills for managing multiple client runs, sorting production accessories, and maintaining a safe, tidy workstation.
- Exceptional time-management and attention-to-detail skills, including the ability to identify thread tension drifts, registration shifts, and skipped stitches.
- A self-starting, proactive mindset and ability to work in a fast-paced environment.
- Ability to take initiative on machine maintenance and keep orders moving without constant supervision.
Responsibilities
- Calibrate, program, and operate commercial multi-head embroidery machines, adjusting speed and tension settings for garment materials.
- Review production art files and select specialty threads, needle gauges, and stabilizers or backings to meet client design standards.
- Hoop, align, load, and unload garments and technical gear efficiently, ensuring clean placement and preventing fabric puckering.
- Monitor production runs and resolve thread breaks, tension imbalances, and needle issues before garments are compromised.
- Trim, steam, fold, package, and stage completed orders for presentation and delivery.
- Document stitch counts, color sequences, tension parameters, and specialty backings for consistent client reorders.
- Clean, oil, and maintain equipment so it remains production-ready.
- Participate in cross-training across other customization methods and support teammates as needed.
- Coordinate job queues, clarify order specifications with the art department, and collaborate with production teammates.
- Organize production accessories and maintain a safe, tidy workstation.
- Manage hooping and staging during machine cycles, identify embroidery flaws, and keep orders moving on time.
Benefits
- Company HSA contributions
- Optional insurance, including accident and short-term disability coverage
- Free 24/7 Employee Assistance Program
- Paid time off that increases with tenure
- Company-paid holidays
- Paid volunteer time off
- 401(k) matching options with no vesting requirements
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
