Customer Team Member

Co-op•Coventry, RI

4d•Onsite

About The Position

Co-op is hiring a part-time Customer Team Member for its Woodway Lane Wallsgrave store in Coventry. The role is a permanent contract for 12 hours per week, with regular overtime, and includes work in the in-store bakery. Shifts may include openings from 5:45am, middle shifts, and closings up to 11pm. At least two shifts will be closing shifts and at least one will be on a weekend; availability can be discussed at interview. Applicants must be aged 18 or over because the role may involve work before 6am or after 10pm. Full paid training is provided, and applicants complete two online assessments as part of the application. Working as part of a friendly team in a fast-moving store, the Customer Team Member helps provide friendly, thoughtful service and essential services to the community. Duties may vary by store and can include bakery work, post office services, or picking and packing online orders for home delivery. The role also supports sales, helps keep shelves stocked, promotes Co-op Membership, and connects with local and national charities.

Requirements

Must be aged 18 or over.
A genuine passion for helping people and delivering great customer service.
Ability to work flexibly across a number of shifts and as part of a team.
An interest in retail and working in a busy store environment; experience is not essential.

Responsibilities

Support the day-to-day running of the store by delivering friendly, thoughtful service and helping put things right when needed.
Work with the team to keep the store running smoothly.
Work on the shop floor and tills, and in the in-store bakery, contributing to daily operations and a good shopping experience.
Keep shelves stocked and check prices, dates, and stock accuracy.
Help ensure the store is safe and legal, including checking that prices, dates, and temperatures are as they should be.
Promote Co-op Membership and support the local community.