Customer Team Member

Co-op•Cosby, MO
•Onsite

About The Position

Co-op is hiring a part-time Customer Team Member for its Cosby store. The role is a permanent contract for 12 hours per week, with regular overtime. Shifts are closing shifts from mid-afternoon through late evening and include at least one weekend shift; flexible availability is required. Additional availability can be discussed at interview. Full paid training is provided. Working as part of a friendly team in a fast-moving store, you will deliver helpful customer service and contribute to the store’s daily operations. Depending on the store, duties may also involve supporting a post office or bakery, or picking and packing orders for home delivery. You will help keep shelves stocked, support sales, promote Co-op membership, and help the store serve its local community.

Requirements

  • A genuine passion for helping people and delivering great customer service.
  • Ability to work flexibly across a number of shifts and as part of a team.
  • Interest in retail and working in a busy store environment.

Responsibilities

  • Deliver friendly, thoughtful service and help put things right when needed.
  • Work with the team to keep the store running smoothly.
  • Work on the shop floor and tills and contribute to daily operations to create a good shopping experience.
  • Keep shelves stocked and check prices, dates, and stock accuracy.
  • Help ensure the store is safe and legal, including checking that prices, dates, and temperatures are correct.
  • Promote Co-op Membership and support the local community.
  • Depending on the store, support post office or bakery services, or pick and pack online orders for home delivery.

Benefits

  • Full training and career development resources.
  • 30% discount on Co-op products in-store.
  • Flexible access to pay as you earn it.
  • Pension scheme with up to 10% employer contributions.
  • 31 days of holiday, including bank holidays, pro rata for part-time colleagues.
  • 24/7 access to GP appointments and a colleague support programme.
  • Cycle-to-work scheme.
  • Market-leading policies to help colleagues through life's big moments.
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