Customer Systems Architect - Data Center Solutions

Celestica International LP•Bothell, WA

1d•$102,000 - $135,000•Remote

About The Position

To rapidly scale the deployment of modular data centers and supporting power systems, we must bridge the gap between custom site architectures and scalable factory-built product platforms. We are seeking a high-gravity, technically authoritative Customer Systems Architect to serve as the critical interface between our enterprise/hyperscale clients and our internal product development engines. In this highly visible, customer-facing role, you will lead deep-dive technical discovery, capture complex customer requirements, and translate them into standardized design boundaries. You will possess the engineering depth to "talk shop" with lead hyperscale infrastructure designers, paired with the strategic acumen to steer clients toward configure-to-order (CTO) solutions rather than costly, bespoke engineer-to-order (ETO) deviations. You are the ultimate gatekeeper of our modular product platform's scalability and our customers' operational success.

Requirements

Holistic understanding of MV/LV power systems, automatic transfer switches, liquid/air cooling loops, and integrated fire suppression.
Solid familiarity with SCADA, BMS, and EMS system integrations, including communication protocols such as Modbus, BACnet, and SNMP.
Proficiency in navigating and reviewing Revit, AutoCAD, or SolidWorks assemblies to verify site installation clearances and physical dimensions.
8+ Years in a high-touch, technically demanding, customer-facing engineering role (e.g., Solutions Architect, Applications Engineer, Technical Sales Engineer) in the critical power, utility-scale renewables, or modular data center infrastructure sectors.
Proven experience successfully negotiating complex engineering trade-offs with hyperscale (AWS, Microsoft, Meta, Google) or Tier III/IV colocation providers (Equinix, Digital Realty, etc.).
Demonstrated history of converting customer site-specific single lines and mechanical plot plans into manufactured industrial products.
Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, or a highly related technical field.

Nice To Haves

Master's degree in an engineering discipline or Professional Engineer (PE) credential.

Responsibilities

Lead multi-disciplinary technical workshops with hyperscale, colocation, and enterprise engineering teams.
Extract ambiguous customer requirements and transform them into clear, traceable interface specifications.
Define the physical, electrical, thermal, and logical demarcation boundaries between the customer's civil/utility site infrastructure and our modular systems.
Partner with the Sales team to generate technically rigorous, customized conceptual layouts, system block diagrams, and multi-MW power flow architectures that demonstrate solution feasibility.
Champion the standardized capabilities of our modular product lines.
Proactively guide customers toward pre-engineered platform configurations to accelerate lead times and minimize non-recurring engineering (NRE) costs.
When custom features are necessary, author clear, structured delta requirements.
Evaluate the engineering risk, cost impact, and regulatory footprint of these requests before routing them to internal product development teams.
Translate validated customer site requirements into rigorous design inputs for the internal Systems, Mechanical, Electrical, and Controls engineering teams.
Collaborate with customer site planners to ensure seamless physical routing, clearance envelope compliance (NEC/OSHA), and structural anchoring designs.
Support product validation, factory acceptance testing, and initial site commissioning phases, acting as the primary escalation point for design variance resolutions.
Document recurring customer customizations and emerging technical trends to directly influence our long-term product development roadmap.
Keep a pulse on competitor modular configurations to ensure our product interfaces and technical capabilities remain industry-leading.