Customer Support Services Representative

MidFirst Bank • Oklahoma City, OK

2d • Onsite

About The Position

Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage services in the country. We are looking for individuals with strong verbal and written communication skills to join the Customer Support Services team. As a Customer Support Services representative, you would be responsible for updating customer accounts and completing various requests related to name changes, assumptions and document copies.

Requirements

• Up to 1 year of office work or mortgage servicing related experience
• Stable work history
• Experience in performing detailed and quality focused work
• Working knowledge of Microsoft Office, specifically Outlook and Adobe
• Strong written and oral communication skills
• Ability to work independently as well as with a team to achieve department goals
• Strong time management skills and the ability to meet deadlines in a high-volume environment to ensure compliance with various agencies and state laws
• Strong analytical and problem-solving skills
• Typing skills- at least 40-50 WPM

Nice To Haves

• Mortgage servicing experience

Responsibilities

• Updating customer accounts
• Completing various requests related to name changes, assumptions and document copies

Benefits

• Medical
• Dental
• Vision
• Paid holidays
• Tuition reimbursement
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed