Work From Home Customer Support Representative

Globe Life AIL - Lisa RusselDallas, TX
Remote

About The Position

Build a Meaningful Career From Anywhere Are you energetic, motivated, and ready to make a real impact? AO is seeking driven individuals who are passionate about helping others while building a flexible, rewarding remote career. We are part of a fast-growing organization within the life insurance industry, committed to protecting working families and providing meaningful support to the communities we serve. Our mission is simple: To protect every child and serve every working family. Join a remote-first team built on collaboration, growth, mentorship, and purpose—all from the comfort of your home.

Requirements

  • Strong communication and relationship-building skills
  • Positive, energetic, and professional attitude
  • Self-motivated individuals with a strong work ethic
  • Adaptability and willingness to learn
  • Ability to work independently while collaborating remotely
  • Be at least 18 years of age and legally eligible to work in the United States
  • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
  • Complete required training and participate in virtual meetings
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

  • Customer service or client-facing experience is helpful, but not required
  • No prior insurance experience is necessary.

Responsibilities

  • Connect with clients through phone and Zoom consultations, understand their needs, and provide personalized support and benefit solutions.
  • Work independently in a remote environment while managing your responsibilities with professionalism and accountability.
  • Explain coverage options and financial protection solutions clearly, professionally, and in easy-to-understand terms.
  • Support clients through every step of the process while building trust through honesty, consistency, and care.
  • Participate in mentorship, virtual training, and ongoing development within a supportive and growth-focused culture.

Benefits

  • 100% Remote Flexibility
  • World-Class Training & Mentorship
  • Weekly Pay + Residual Income Potential
  • Exclusive, High-Quality Leads
  • Career Growth Opportunities
  • Incentives & Recognition
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