Customer Supply Chain Analyst - Hybrid

Stanley Black & Decker, Inc. • Towson, MD

1d • $62,200 - $100,200 • Hybrid

About The Position

As a Customer Supply Chain Analyst, you’ll be part of our Americas Supply Chain team as a hybrid employee (3 days at the office per week). In this role you’ll get to maintain Customer Scorecards to achieve KPIs (OTIF, SL, Compliance), maximize Order to Cash by progressing to “Down in a Day” Order Management and achieving weekly 95% Drop to Target cycle times, create and document SOPs, and be responsible for tracking and reporting Supply Chain Customer Compliance and developing processes and business model to mitigate compliance fines.

Requirements

• Solid computer proficiency (Microsoft Office, SAP, Excel, Business Warehouse).
• Effective communication skills, both written and verbal required
• Willingness to learn.
• Ability to analyze and problem- solve.
• Time Management.

Nice To Haves

• BA/BS Degree in Supply Chain Management, Business Management, Operations Mgt, or related experience preferred.
• 3-5 years Customer Operations, Supply Chain experience preferred.

Responsibilities

• Maintain Customer Scorecards to achieve KPIs (OTIF, SL, Compliance).
• Maximize Order to Cash by progressing to “Down in a Day” Order Management and achieving weekly 95% Drop to Target cycle times.
• Create and Document SOPs.
• Responsible for tracking and reporting Supply Chain Customer Compliance and developing processes and business model to mitigate compliance fines.

Benefits

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.
• Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
• Access to a wealth of learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
• Mutual respect and a great appreciation for diversity, equity, and inclusion.
• Help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level