Customer Success & Support Specialist (M/V/X)
AutoScout24
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Posted:
April 26, 2023
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Onsite
About the position
The AUTOproff team is seeking a highly motivated individual to serve as the first point of contact for their Belgian and Luxembourg B2B market. The ideal candidate will have a passion for customer service and be comfortable communicating with clients over the phone. They should be proficient in CRM systems and have experience working with Outlook, Word, and Excel. AUTOproff offers a competitive salary, company car and fuel card, meal vouchers, and an Apple MacBook and iPhone. The successful candidate will have the opportunity to work in an international environment and receive training in Denmark and the Benelux region.
Responsibilities
- Serve as the first point of contact for AUTOproff Belgium and Luxembourg, handling customer inquiries and providing solutions to problems
- Work with a CRM system and be proficient in Outlook, Word, Excel, and the AUTOproff platform
- Passion for customer contact and ability to communicate effectively with customers
- Ability to work independently and in a team environment
- Fluent in Dutch-French and have a good knowledge of English
- Attend training sessions in Denmark and with the Benelux team
- Receive a fixed salary, company car and fuel card, meal vouchers, and an Apple MacBook and iPhone
Requirements
- Serve as the first point of contact for AUTOproff Belgium and Luxembourg
- Handle customer inquiries and provide solutions to problems
- Work with a CRM system and be proficient in Outlook, Word, Excel, and AUTOproff platform
- Passion for customer contact and ability to communicate effectively
- Ability to work independently and in a team
- Fluency in Dutch-French and good knowledge of English
- Willingness to learn and attend training sessions in Denmark and with the Benelux team
- Vast salary, company car and fuel card, meal vouchers, Apple MacBook and iPhone provided as part of the offer.