Home-Based Customer Success Specialist
About The Position
AO Globe Life is hiring a remote Customer Success Specialist to build long-term client relationships and support clients through the enrollment process. The role presents supplemental benefit options tailored to individuals and families, provides attentive client-first service, and maintains accurate digital records and follow-up communication. Client consultations take place virtually via Zoom. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. The company provides training, mentorship, licensing guidance, and professional development. Candidates must complete required training and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Any required pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be self-motivated, organized, coachable, and able to work independently.
- Have a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Be comfortable using virtual tools and participating in video meetings.
- Have strong communication and interpersonal skills.
- Be able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Have a genuine interest in helping others and supporting a mission-driven company.
Nice To Haves
- Customer service or consultative experience is preferred but not required.
Responsibilities
- Cultivate long-term client relationships.
- Support clients throughout the enrollment process with clarity and professionalism.
- Provide attentive, client-first service.
- Maintain organized, accurate digital records and follow-up communication.
- Present supplemental benefit options tailored to each individual or family.
- Conduct virtual consultations with clients via Zoom.
- Participate in required training and virtual meetings.
Benefits
- Full training and licensing guidance provided.
- Monthly and quarterly performance bonuses.
- Equity opportunity (3%) for qualifying team members.
- 100% remote work with flexible hours.
- Weekly pay tied to performance.
- Inbound client interest; no cold outreach.
- Path into leadership.
- Growing income through renewals.
- Mentorship and ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
