Home-Based Customer Relations Specialist

AIL•Lexington, KY

1d•$80,000 - $100,000•Remote

About The Position

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you’ll have the foundation to grow a long-term career from home. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. Candidates selected to move forward should be prepared to: • Be at least 18 years of age and legally eligible to work in the United States • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace • Complete required training and participate in virtual meetings • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement. American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

Requirements

Self-motivated, organized, and able to work independently
A service-minded, mission-driven attitude
Confidence with virtual meetings and everyday digital tools
Strong communication and interpersonal skills
Work authorization in the United States
Capable of obtaining required licensing, if applicable to the position
Reliable internet connection and Windows-based laptop or PC with webcam
Be at least 18 years of age and legally eligible to work in the United States
Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
Complete required training and participate in virtual meetings
Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

Prior customer service or consultative experience is a plus, not required
No prior insurance experience is required.

Responsibilities

Present supplemental benefit options tailored to each individual or family
Support clients throughout the enrollment process with clarity and professionalism
Provide attentive, client-first service
Maintain organized, accurate digital records and follow-up communication
Grow through ongoing mentorship and professional development
Build strong, long-term client relationships
Hold client consultations virtually using Zoom

Benefits

Full training and licensing support
A supportive, people-centered culture
Weekly, performance-based earnings
Fully remote, flexible schedule
Renewal-based income growth opportunities
Inbound leads only — no cold calling
Defined growth path into leadership
Bonuses paid monthly and quarterly
3% equity opportunity for qualifying team members
Training, mentorship, licensing guidance, and ongoing professional development are provided.