Home-Based Client Relations Specialist

AIL • Cedar Rapids, IA

1d • $80,000 - $100,000 • Remote

About The Position

AO Globe Life is hiring for a fully remote, independent-contractor role serving union members, credit union clients, veterans, and other individuals and families seeking supplemental benefits. The specialist explains personalized benefit options, conducts virtual consultations, supports clients through enrollment, and maintains ongoing relationships and follow-up. Compensation is commission-based and performance-driven, not hourly or salaried. The opportunity includes training, mentorship, licensing guidance, and professional-development support, with potential growth into leadership. Candidates must obtain the appropriate state Life & Health Insurance License before performing licensed insurance activities and pay for applicable pre-licensing coursework, examinations, and state licensing requirements. Terms, fees, licensing requirements, and compensation may vary by state.

Requirements

• Be at least 18 years old and legally eligible to work in the United States.
• Be authorized to work in the U.S.
• Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
• Be comfortable with virtual meetings and everyday digital tools.
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
• Have strong communication and people skills, a self-starter mindset, and strong organizational skills.
• Be self-motivated, coachable, and comfortable working independently.

Nice To Haves

• Customer service or consultative experience is preferred but not required.
• Interest in helping people and supporting a purpose-driven mission.
• Interest in professional growth and advancement.

Responsibilities

• Participate in ongoing mentorship, professional development, and team training.
• Explain personalized supplemental benefit options to individuals and families.
• Lead virtual Zoom consultations with clients.
• Guide clients through enrollment clearly and professionally.
• Build strong, long-term client relationships and provide attentive, client-first service.
• Maintain organized and accurate digital records and follow-up communication.
• Complete required training and participate in virtual meetings.

Benefits

• Full training, mentorship, licensing guidance, and ongoing professional development are provided.
• Monthly and quarterly bonuses.
• A 3% equity opportunity for eligible team members.
• Renewal-based income growth opportunities.
• Weekly pay based on performance.
• Inbound leads only; no cold calling.
• Defined growth path into leadership.
• Collaborative, people-first team environment.
• Flexible hours.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed