Home-Based Client Onboarding Specialist

AIL • Silver Spring, MD

1d • $80,000 - $100,000 • Remote

About The Position

AO Globe Life is hiring a remote Client Onboarding Specialist to help clients explore supplemental benefit options and complete enrollment. The role is suited to people who value service and relationship-building, including recent or soon-to-be graduates in business, marketing, or communications. No insurance experience is required; training, mentorship, licensing guidance, and ongoing professional development are provided.

This is a 100% remote independent-contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. The opportunity includes inbound client interest, renewal-based income growth, potential bonuses, and a possible 3% equity opportunity for eligible team members. Candidates must complete applicable licensing steps, including any required coursework and examinations at their own expense, before conducting licensed insurance activities. Terms, fees, and licensing requirements may vary by state.

Requirements

• Customer service or consultative experience is preferred but not required.
• Have reliable high-speed internet and provide a Windows laptop or PC with a webcam.
• Have a service-minded, mission-driven attitude.
• Be confident with virtual meetings and everyday digital tools.
• Be organized, self-motivated, and comfortable working independently.
• Have strong communication and people skills.
• Be able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
• Be at least 18 years old and legally eligible to work in the United States.
• Provide a professional remote workspace.
• Be coachable and interested in a performance-based career with professional growth and advancement opportunities.

Nice To Haves

• Customer service or consultative experience.
• Recent or soon-to-be graduate in business, marketing, or communications.

Responsibilities

• Deliver excellent, client-centered service.
• Develop strong, long-term relationships with clients.
• Participate in ongoing mentorship, professional development, and team training.
• Maintain accurate digital records and manage timely follow-up.
• Help clients explore supplemental benefit options tailored to their needs.
• Meet with clients virtually over Zoom to discuss their needs.
• Support clients throughout the enrollment process with clarity and professionalism.
• Complete required training and participate in virtual meetings.

Benefits

• 3% equity opportunity for eligible team members.
• Renewal-based income growth opportunities.
• Monthly and quarterly bonus potential.
• 100% remote role with flexible scheduling.
• Full licensing and training support, including mentorship and licensing guidance.
• Weekly pay tied to performance.
• Inbound-only client interest; no cold calling.
• Professional development and a path into leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed