Customer Services Representative
Hobaica Services•Phoenix, AZ
•$20 - $25•Onsite
About The Position
The Customer Service Representative is a full-time, in-office role responsible for managing inbound customer communication, scheduling, administrative support, and customer follow-up. This position reports to the Office Manager and plays a key role in delivering a 5-star customer experience.
Requirements
- Customer service experience required
- Strong communication, organization, and multitasking skills
- High school diploma or equivalent required
Nice To Haves
- college preferred
Responsibilities
- Answer incoming calls and schedule service appointments
- Greet walk-in customers and provide front-desk support
- Assist with club memberships, warranties, and quality control processes
- Handle customer follow-up, open estimates, and service bookings
- Assist with parts and warranty administration
- Participate in on-call customer service and dispatch rotation
Benefits
- Competitive pay and great work environment
- Opportunities for career growth and continued training
- Competitive pay with bonus and commission opportunities
- Medical, Dental, Vision insurance
- 401K retirement plan with partial company match
- Life insurance coverage
- Paid vacation and holidays
- Company events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
