Customer Services Associate
About The Position
Woodbine Entertainment Group is a pioneer and the largest operator of professional horseracing in Canada, with almost 150 years of history. They are looking for Customer Service Associates who are fun, customer-focused, and committed to providing guests with winning experiences. This role is crucial to Woodbine's success, requiring team members to exceed guest expectations and have fun while doing so. The position involves addressing customer product and service needs and accurately processing transactions through OLG lottery terminal and point of sale systems. The ideal candidate should have a passion for impressing guests, strong communication skills, a friendly and outgoing attitude, the ability to work in a fast-paced environment, and a desire to maximize their potential. Woodbine emphasizes that opportunities are endless and encourages joining a company that makes work awesome.
Requirements
- Must be able to work afternoon and evening shifts, including weekends.
- Proven ability to deal professionally and courteously with customers.
- Working knowledge of cash register and tendering procedures.
- Proven accuracy in performing basic mathematical calculations.
- Ability to communicate effectively in English (oral and written).
Nice To Haves
- Strong passion to wow our guests.
- Great communication skills.
- Friendly and outgoing attitude.
- Able to work in a fast paced environment.
- Willing to maximize their potential.
Responsibilities
- Address all customer product and service needs.
- Accurately process all customer transactions through OLG lottery terminal and point of sale systems.
- Ensure uniform and appearance consistently comply with company standards.
Benefits
- The target hiring pay range for this position is $18.00 to $19.00 per hour.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
