CUSTOMER SERVICES ASSISTANT (TEMPORARY)

Compass GroupO’Fallon, MO
$18 - $18Onsite

About The Position

We are hiring immediately for a temporary CUSTOMER SERVICES ASSISTANT position located at Progress West - 2 Progress Point Parkway, O Fallon, MO 63368. This role serves as a customer service representative in a call center and provides work order management support for staff and customers. Morrison Healthcare, a Compass Healthcare company, fosters a culture that values caring for people, belonging, and creating meaningful moments. With over 70 years of experience, Morrison supports health systems nationwide with culinary, nutritional, and operational expertise, boasting more than 31,000 dedicated team members. The company emphasizes empowering and uplifting each other through teamwork, responsibility, and realizing unlimited potential.

Nice To Haves

  • Previous customer service and call center experience.
  • Temporary to permanent opportunity!

Responsibilities

  • Answers the telephone, responds to customer emails and provides general assistance to customers.
  • Reviews and promotes service requests submitted by customers.
  • Provides clerical support; maintains files and records.
  • Prepares routine correspondence, forms and other documents.
  • Collects, verifies, retrieves and enters data.
  • Operates standard office equipment.
  • Completes project assignments.
  • Assists in the preparation and proofing of materials for reports and other publications.
  • Interacts effectively with staff, students and faculty while conducting daily workplace duties.
  • Communicates with customers to complete work in a cost-effective, efficient and safe manner.
  • Maintains a clean and safe work environment.
  • Performs other duties as assigned.

Benefits

  • Retirement Plan (for full-time and part-time positions)
  • Associate Shopping Program (for full-time and part-time positions)
  • Health and Wellness Programs (for full-time and part-time positions)
  • Discount Marketplace (for full-time and part-time positions)
  • Identify Theft Protection (for full-time and part-time positions)
  • Pet Insurance (for full-time and part-time positions)
  • Critical Illness Insurance (voluntary, for full-time and part-time positions)
  • Accident Insurance (voluntary, for full-time and part-time positions)
  • Hospital Indemnity Insurance (voluntary, for full-time and part-time positions)
  • Legal Services (voluntary, for full-time and part-time positions)
  • Choice Auto and Home Program (voluntary, for full-time and part-time positions)
  • Medical (for full-time positions)
  • Dental (for full-time positions)
  • Vision (for full-time positions)
  • Life Insurance/AD (for full-time positions)
  • Disability Insurance (for full-time positions)
  • Commuter Benefits (for full-time positions)
  • Employee Assistance Program (for full-time positions)
  • Flexible Spending Accounts (FSAs) (for full-time positions)
  • Paid and/or unpaid time off benefits (in accordance with applicable federal, state, and local laws)
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