Customer Service Trainee

Blue Ridge Mountain EMC • Young Harris, GA

10d • Onsite

About The Position

Are you ready to kickstart your career in the heart of the beautiful Blue Ridge Mountains? Join Blue Ridge Mountain EMC as a Customer Service Trainee and immerse yourself in a vibrant, professional environment right here in Young Harris, GA. You'll have the unique opportunity to engage with customers, honing your skills while helping them find solutions to their electrical needs. What’s more? Working onsite means you’ll be part of a dynamic team, collaborating daily to create exceptional customer experiences. Imagine gaining firsthand knowledge of the electrical industry and learning from seasoned professionals who value empathy and integrity. So, if you're ready to bring your customer-focused mindset to a place where your skills can shine, apply today! You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and Employee Discounts. Your adventure in customer service awaits!

Requirements

• Strong communication skills
• Empathy
• Willingness to learn and adapt
• Organization skills
• Customer-centric mindset
• Positive spirit
• Passion for helping people
• Meeting minimum standards in relation to pre-employment background and drug screening

Responsibilities

• Answering customer inquiries
• Guiding customers through services
• Troubleshooting basic electrical questions
• Learning the ins and outs of products and services
• Collaborating with team members
• Engaging in team meetings to share insights and brainstorm solutions
• Maintaining a positive attitude
• Embracing feedback
• Enhancing skills through ongoing training
• Creating meaningful connections with customers
• Ensuring customers feel valued and heard

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Competitive Salary
• Paid Time Off
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed