Part Time Customer Service Supervisor, Levi's® Outlet Store 243, Grand Prairie, TX

Levi Strauss & Co.•Grand Prairie, TX
•$18 - $29•Onsite

About The Position

The Customer Service Supervisor is an integral member of the store management team, supporting the successful implementation of strategies and operational excellence to promote brand equity, customer satisfaction, and financial growth. The role supports the leadership team by executing sales strategies, monitoring performance, coaching team members, managing daily store operations, and fostering exceptional customer service in a welcoming shopping environment. The supervisor is expected to uphold Levi’s values, support store associates, comply with company policies and directives, and meet or exceed sales and performance goals.

Requirements

  • Must be at least 18 years old.
  • Must have reliable transportation.
  • Must be able to lift up to 40 pounds and regularly move around, kneel, carry items, reach overhead, and climb ladders.
  • Must be able to support, assist, and coach store associates.
  • Must comply with Levi’s Stores policies, procedures, and programs and follow store management directives.
  • Must consistently meet or exceed established store and individual sales and performance goals.

Nice To Haves

  • A passion for fashion and an understanding of the brand’s heritage.
  • A people-focused approach and the ability to contribute positively to the experience of employees and customers.
  • A results-oriented approach and willingness to support the team.
  • Confidence in making decisions, leading by example, and aspiring to grow.

Responsibilities

  • Execute sales strategies and monitor performance to drive revenue growth.
  • Guide, support, mentor, and coach store associates so they can perform their work effectively.
  • Manage daily store operations to promote efficiency and maintain high standards.
  • Ensure exceptional customer service and foster a welcoming shopping environment.
  • Support the store leadership team and follow store management directives.
  • Comply with Levi’s Stores policies, procedures, and programs.
  • Consistently meet or exceed established store and individual sales and performance goals.
  • Lead by example and contribute positively to the store culture.

Benefits

  • Paid volunteer hours and charity donation matching up to $2,000 per year for full-time and part-time employees.
  • 50% employee discount for full-time and part-time employees.
  • Career advancement opportunities across Levi’s, Dockers, and Beyond Yoga.
  • For full-time employees: three weeks of paid time off in the first year, increasing to four or more weeks thereafter.
  • For full-time employees: immediate medical, dental, and vision coverage; the posting also mentions free medical premiums with Live.
  • The company describes its total rewards package as including competitive pay, incentive plans, paid leave, life and disability insurance, 401(k) matching, and health care benefits for eligible employees.
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