Customer Service Full Time

Stinker Stores, Inc.•Twin Falls, ID

17h•Onsite

About The Position

Our Customer Service Specialist position is the first point of contact for the guests at Stinker stores. As the face of our stores, they answer questions, offer scent-sational recommendations, complete transactions, stock, and keep the store looking fresh. With their help, guests always feel welcome and leave with pep in their step.

Requirements

Must be at least 19 years of age or older
Able to balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.
Able to work in a cooler/freezer that may be as low as 0 degrees Fahrenheit

Nice To Haves

Solution focused thinking- You get 5 minutes to complain, and then we solve problems and kick tail!
Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking (there are a lot of moving pieces and skunks headed in every direction!).
Effective time management, because in the retail environment, one minute it’s slow, the next there’s a bus full of customers lined up.

Responsibilities

Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, and answering questions.
Cash out orders with precision, processing payments accurately when handling cash and credit transactions.
Keep the store smelling like roses by tidying up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
Ensure that the parking lot and interior floors remain free of debris and spills.
Stay ahead of the stink by adhering to the Safety Manual and promptly reporting any incidents, using appropriate safety signage when needed.
Keep merchandise front and center by stocking, facing, and maintaining accurate pricing.

Benefits

Competitive Pay with merit-based raises.
Extra $0.50/hour paid to all team members working from 10pm-6am
Access to the DailyPay app
6 paid holidays a year, and if you do work on a holiday, you get time and half
Paid Time Off (PTO) that grows with your tenure
Referral Rewards
Health Benefits, including medical, dental, vision, and options for a Flexible Spending Account (FSA) for medical and dependent care expenses, as well as accident coverage and optional life insurance.
401(k) with a skunktastic 25% discretionary company match
Employee Assistance Program (EAP)
Great discounts for employees