Customer Service Full Time

Stinker Stores, Inc.Twin Falls, ID
Onsite

About The Position

Our Customer Service Specialist position is the first point of contact for the guests at Stinker stores. As the face of our stores, they answer questions, offer scent-sational recommendations, complete transactions, stock, and keep the store looking fresh. With their help, guests always feel welcome and leave with pep in their step. Founded in 1936, Stinker is everyone’s first choice for work, convenience, food, family, and fun! Located across Idaho, Colorado, and Wyoming, Stinker is a family-owned, people-focused convenience leader. Led by our Skunktastik Mascot, Polecat Pete, Stinker’s purpose is to make our world a better place by being a bright spot in the lives we touch- one employee, one customer, and one community at a time. Plus, we don't take ourselves too seriously- come on, we have a skunk as a mascot! We look for opportunities to have fun each day and ensure we make decisions that put our people first. At Stinker, we don’t just want you to have a job- we want you to have a career where you thrive, have fun, and grow with us. Because when you succeed, we all succeed!

Requirements

  • Must be at least 19 years of age or older
  • Able to balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.
  • Able to work in a cooler/freezer that may be as low as 0 degrees Fahrenheit
  • Solution focused thinking
  • Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking
  • Effective time management

Responsibilities

  • Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, and answering questions.
  • Cash out orders with precision, processing payments accurately when handling cash and credit transactions.
  • Keep the store smelling like roses by tidying up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
  • Ensure that the parking lot and interior floors remain free of debris and spills.
  • Stay ahead of the stink by adhering to the Safety Manual and promptly reporting any incidents, using appropriate safety signage when needed.
  • Keep merchandise front and center by stocking, facing, and maintaining accurate pricing.

Benefits

  • Competitive Pay with merit-based raises.
  • Extra $0.50/hour paid to all team members working from 10pm-6am
  • Access to the DailyPay app
  • 6 paid holidays a year, and if you do work on a holiday, you get time and half as a thank you!
  • Paid Time Off (PTO) that grows with your tenure
  • Referral Rewards
  • Health Benefits, including medical, dental, vision, and options for a Flexible Spending Account (FSA) for medical and dependent care expenses, as well as accident coverage and optional life insurance.
  • 401(k) with a skunktastic 25% discretionary company match
  • Employee Assistance Program (EAP)
  • Great discounts for employees
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