Customer Service Security Officer

Securitas Security Services•Pittsburgh, PA

10d•$18 - $19

About The Position

The Customer Service Security Officer helps maintain a safe and secure environment at client sites by monitoring premises and patrolling assigned locations. The role observes and reports activities and incidents, protects client property and personnel, preserves order, and enforces site-specific regulations and directives relating to personnel, visitors, and the surrounding area. Officers may also provide customer service and information to client employees and customers. No prior experience is necessary; training is provided. Candidates with retail, food service, or hospitality experience may be a good fit. Some sites may not be accessible by bus, so reliable transportation is required. Security positions are available full-time and part-time.

Requirements

Strong customer service skills.
Reliable transportation, as some sites may not be accessible by bus.
Ability to complete patrols.
Strong technology skills, including use of a cell phone and computer.
Pass the required drug screen and background check.
Meet and continue to meet applicable state, county, and municipal licensing requirements for Security Officers/Guards.
Meet the physical requirements, including frequent sitting, standing, and walking; possible stair climbing and walking on inclines or uneven terrain; frequent lifting or moving of up to 10 pounds; and occasional lifting or moving of up to 25 pounds.

Nice To Haves

Prior security or customer service experience.
Retail, food service, or hospitality industry experience.

Responsibilities

Observe and report activities and incidents at an assigned client site.
Help provide security and safety for client property and personnel.
Actively monitor premises and patrol a variety of locations.
Preserve order and enforce site regulations and directives relating to personnel, visitors, and the area.
Provide customer service and information to client employees and customers.