Customer Service Representative (Multi Branch Support)

Security Finance•Florence, SC
•$16 - $20•Onsite

About The Position

The Customer Service Representative provides customer support by phone and in person, serving as a first point of contact for customers seeking financial services. The role markets for new and continuing customer business and prepares and processes loans and income tax returns. No prior finance experience is required; paid, hands-on and online training is provided. The position supports multiple branch locations in the area and offers opportunities for career advancement.

Requirements

  • Customer service experience.
  • A customer-centric attitude.

Responsibilities

  • Provide outstanding customer service by phone and in person.
  • Market for new and continued customer business.
  • Prepare and process loans and income tax returns.
  • Work across multiple branch locations in the area.

Benefits

  • Paid on-the-job training, including hands-on and online training.
  • Pay increase incentives tied to training.
  • Medical insurance at minimal cost to the employee.
  • Dental insurance.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Profit sharing.
  • 401(k) with company matching.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Potential monthly bonus when the team meets branch goals.
  • Career growth and advancement opportunities.
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