Customer Service Representative (Multi Branch Support)
Security Finance•Fond Du Lac, WI
•Onsite
About The Position
The Customer Service Representative provides customer support across multiple branch locations. This customer-facing role helps customers with financial needs over the phone and in person, markets for new and continued customer business, and prepares and processes loans and income tax returns. No prior finance experience is required; paid on-the-job training is provided, including hands-on and online training. The role offers opportunities for career advancement and monthly bonuses when the team meets branch goals.
Requirements
- Customer service experience.
- A customer-centric attitude.
Responsibilities
- Provide outstanding customer service by phone and in person.
- Market for new and continued customer business.
- Prepare and process loans and income tax returns.
- Work in multiple branch locations in the area.
Benefits
- Paid on-the-job training, including hands-on and online training, with pay-increase incentives.
- Medical insurance at minimal cost to the employee.
- Dental insurance.
- Life insurance.
- Short- and long-term disability coverage.
- Profit sharing.
- 401(k) with company matching.
- Paid sick time, holidays, and vacation time.
- Monthly bonus potential when the team meets branch goals.
- Opportunities for career growth and advancement.
- Company contributions to charities, local food banks, educational institutions, and other community organizations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
