Customer Service Representative (Multi Branch Support)
About The Position
The Customer Service Representative provides customer support across multiple branch locations, serving as a first point of contact for customers with financial needs. The role provides service by phone and in person, markets to attract new business and maintain existing customer relationships, and prepares and processes loans and income tax returns. No prior finance experience is required; paid on-the-job training is provided, including hands-on and online training. The position offers opportunities for career growth and monthly bonuses when the team meets branch goals.
Requirements
- Customer service experience.
- A customer-centric attitude.
Responsibilities
- Provide outstanding customer service by phone and in person.
- Market for new and continued customer business.
- Prepare and process loans and income tax returns.
- Work in multiple branch locations in the area.
Benefits
- Paid on-the-job training, including hands-on and online training.
- Pay increase incentives associated with training.
- Medical insurance at minimal cost to the employee.
- Dental insurance.
- Life insurance.
- Short- and long-term disability coverage.
- Profit sharing.
- 401(k) with company matching.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Monthly bonus potential when the team meets branch goals.
- Career growth opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
