Customer Service Representative (Multi Branch Support)

Security Finance • Leesville, LA

1d • $16 - $20

About The Position

The Customer Service Representative provides customer support in person and over the phone at multiple branch locations in the employee’s area. The role is the first point of contact for customers seeking financial assistance and involves helping customers with their needs, marketing for new and continued business, and preparing and processing loans and income tax returns. No prior finance experience is required; paid on-the-job training is provided. The position offers opportunities for advancement and work in an open office environment.

Requirements

• Customer-centric attitude.
• Customer service experience is asked about in the posting, but is not explicitly stated as a requirement.
• Willingness to work in multiple locations in the area.

Responsibilities

• Provide outstanding customer service by phone and in person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Benefits

• Paid on-the-job training, including hands-on and online training.
• Pay-increase incentives for training.
• Medical insurance at minimal cost to the employee.
• Dental insurance.
• Life insurance.
• Short- and long-term disability coverage.
• Profit sharing.
• 401(k) with company matching.
• Paid sick time, holidays, and vacation time.
• Monthly bonus potential when the team meets branch goals.
• Growth and career advancement opportunities.
• Community service and charitable contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed