Customer Service Representative (Multi Branch Support)

Security Finance • West Columbia, SC

14d

About The Position

The Customer Service Representative provides support across multiple branch locations in the employee’s area. As a first point of contact, the representative helps customers with financial needs by phone and in person, delivers customer service, markets to new and existing customers, and prepares and processes loans and income tax returns. No prior finance experience is required; paid on-the-job training is provided, including hands-on and online training. The role is based in an open office environment and offers opportunities for career advancement.

Requirements

• Customer service experience.
• A customer-centric attitude.

Responsibilities

• Provide outstanding customer service by phone and in person.
• Market to attract new customers and support continued customer business.
• Prepare and process loans.
• Prepare and process income tax returns.
• Provide support across multiple branch locations in the area.

Benefits

• Paid on-the-job training, including hands-on and online training.
• Training pay increase incentives.
• Medical insurance at minimal cost to the employee.
• Dental insurance.
• Life insurance.
• Short- and long-term disability coverage.
• Profit sharing.
• 401(k) with company matching.
• Paid sick time, holidays, and vacation time.
• Monthly bonus potential when the team meets branch goals.
• Career growth and advancement opportunities.
• Community service contributions and involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed