Anoka, MN - Customer Service Representative (CSR)

Packard Culligan Water • Anoka, MN

13d • Onsite

About The Position

Culligan Water CSRs serve local customers to genuinely build relationships and deliver outstanding customer service. This role requires a strong team player who works closely with other departments to ensure customer needs are met quickly. It's an opportunity to gain office experience in a professional environment. Culligan of Anoka, MN is a successful dealership within the Packard Culligan franchise group, a family-owned company with nearly 80 years of history, specializing in commercial and residential water treatment and filtration systems.

Requirements

• Amazing communication skills (verbal and email).
• Quick problem-solving skills.
• Strong attention to detail.
• Proficiency in Microsoft Office.
• Experience with data entry and documentation.
• Ability to be a team player.
• Friendly personality.
• Multi-tasking ability.

Nice To Haves

• Desire to become a water treatment expert through training.

Responsibilities

• Talk to customers about products and services.
• Address water quality issues or concerns.
• Handle payments, invoices, and collections.
• Schedule deliveries and service appointments.
• Utilize multiple software systems.
• Coordinate administrative/accounting functions within the dealership.

Benefits

• Career advancement through training and development
• Competitive base pay, plus commission and quarterly/annual employee incentives
• Zero deductible medical plans
• Dental and vision insurance
• Wellness Program with incentives
• 401K with employer match
• Tuition reimbursement and scholarship opportunities
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed