Customer Service Rep(03232) - 8687 W Irlo Bronson Memorial H

Domino's Franchise•Kissimmee, FL

15h

About The Position

The Customer Service Representative serves customers in person and by phone while supporting the preparation and sale of Domino’s products. The role includes taking and processing orders, addressing customer concerns, handling cash, and offering products to customers. Team members also prepare food, maintain food quality and safety, stock ingredients, take inventory, and clean equipment and the facility. The position includes in-store training and support, with opportunities for career growth within the franchise.

Requirements

Must be at least 18 years old.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers and take and process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

Demonstrate a friendly, positive attitude and provide great customer service.
Take orders over the phone and in person, and receive and process telephone orders.
Address customer concerns.
Handle cash and provide correct monetary change.
Upsell products.
Make pizzas and prepare products and food.
Maintain food and portion control, hygiene, and food safety.
Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers to process orders.