Customer Service Rep(02803) - 1135 W. Wood

Domino's Franchise • Decatur, IL

2d • Onsite

About The Position

Domino's Pizza is hiring a Customer Service Representative at its 1135 W. Wood location in Decatur, United States. The role delivers customer service in a fast-paced, team-oriented environment. Duties include answering calls and taking orders, preparing pizzas and other menu items, processing payments, maintaining a clean work area and following food safety and sanitation guidelines. The representative also handles customer inquiries and requests, supports colleagues during busy periods, and contributes to a positive work environment.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong verbal communication and listening abilities.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic math skills for handling cash transactions accurately.
• Physical ability to lift up to 25 lbs and stand for extended periods.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Ability to follow directions and adhere to company policies and procedures.
• Team-oriented approach and willingness to assist colleagues.
• Basic food handling knowledge or willingness to learn.
• Attention to detail in order taking and food preparation.
• Positive attitude, including during busy or challenging situations.
• Reliability, punctuality, and a strong work ethic.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare pizzas and other menu items according to company standards.
• Process cash and credit card transactions accurately.
• Provide outstanding customer service and address inquiries, concerns, and special requests professionally and in a friendly manner.
• Maintain a clean and organized work area while adhering to food safety and sanitation guidelines.
• Collaborate with team members to support smooth operations during busy periods.
• Assist with cleaning tasks to uphold store cleanliness standards.
• Contribute to a positive work environment through a can-do attitude and team spirit.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed