Customer Service Rep(04920) - 8038 Wiles Rd
Domino's Franchise•Coral Springs, FL
•Onsite
About The Position
The Customer Service Representative serves customers in person and over the phone, processes orders and payments, prepares food, and helps maintain the store. The role offers in-store training and support and may provide opportunities for career advancement within Domino’s. Work can be part time or full time, depending on the position.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, reaching, and bending.
- Ability to differentiate between hot and cold surfaces.
Responsibilities
- Demonstrate a friendly, positive attitude and provide good customer service.
- Take and process orders by telephone and in person, including entering orders using a computer keyboard or touch screen.
- Address customer concerns and communicate with customers and co-workers.
- Handle cash and make correct monetary change.
- Upsell products.
- Make pizzas and prepare other products while following food and portion controls, hygiene, and food-safety practices.
- Operate equipment and stock ingredients and supplies from delivery areas to storage and work areas.
- Receive deliveries, prepare products, take inventory, and complete associated paperwork.
- Clean equipment and the facility, perform general cleaning, and remove trash.
- Perform other store tasks, including occasional maintenance and changing prices on signs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
