Assistant Manager(04920) - 8038 Wiles Rd
About The Position
The Assistant Manager is responsible for everything that happens during their shift and for the success of the store and its staff. The role includes managing shift operations, following and enforcing company policies and procedures, supporting and training team members, and helping drive sales, customer satisfaction, and profitability. Assistant Managers may progress to General Manager and franchise ownership. The position also involves operating store equipment, stocking and preparing products, processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The work takes place in a restaurant environment with varying temperatures, food-related fumes and dust, hot surfaces and tools, sharp edges, moving mechanical parts, and occasional outdoor tasks in adverse weather.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform physical tasks including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, squatting, and continuous reaching and hand use.
- Ability to differentiate between hot and cold surfaces and meet the role’s visual, hearing, and depth-perception needs.
- Reliable transportation to and from work.
Responsibilities
- Be responsible for all activities during the shift, including cost, inventory, and cash controls and customer relations.
- Set an example for the crew and follow and enforce all policies and procedures.
- Manage staffing, paperwork, food management, schedules, store image, standards, attendance, and punctuality.
- Provide great customer service and contribute to marketing and store profitability.
- Operate all equipment.
- Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Support and develop team members.
- Transport oneself to and from work.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
